How to send messages, photos, and packages
Staying connected with someone at Brooks County Jail typically involves phone calls, video visits (on-site or remote), and electronic messaging. These services are usually managed by a third-party vendor rather than the jail itself. To receive calls or schedule video, you'll need to create and verify a vendor account, then add funds if the service requires prepayment. Some systems also allow collect calls, depending on the vendor. Rules, scheduling steps, and fees vary by provider, and messaging may run through in-housing tablets. Keep in mind that calls and electronic messages are commonly monitored or recorded. The incarcerated person may also need to add you to an approved contact list before you can communicate. For at-home video visits, you'll need a webcam-equipped computer or a smartphone/tablet with a working camera and microphone, plus a stable internet connection.
Search for a loved one and send messages and photos in minutes.
Sending a Union Supply care package is one of the few ways to get pre-approved food items to someone in custody without the package getting rejected at the door. Order through the approved channels, stay within your facility's limits, and the package should arrive without issues.
Sending a letter to someone in a Georgia Department of Corrections facility? You need the right mailing address. The addresses below come from the Georgia Department of Corrections "Find a Location" listings. Addresses and facility details can change. Before you seal the envelope, double-check the facility's current mailing address on the official GDC locations listing and copy it exactly as shown.
Start by creating and verifying an account with the jail's approved communications vendor. Add funds if the vendor requires prepayment, or set up to accept collect calls if that option is available. Then follow the vendor's scheduling steps for video visits and complete any required approvals, like contact-list permissions.
Yes. Calls and electronic messages are typically monitored or recorded. The incarcerated person may also need to add you to an approved contact list before communication is allowed.
You'll need a computer with a webcam or a smartphone/tablet with a working camera and microphone. A stable internet connection is essential, along with any app or software the vendor requires.
Want to visit someone at Brooks County Jail? It starts with one step: completing the Georgia Department of Corrections (GDC) Visitation Request Form and submitting it to the facility.
Sending money is usually straightforward once you know the rules—but one requirement trips people up. Here's what you need to know about payment methods, fees, and what must be in place before you can send funds.
If you've searched a town on the Georgia Department of Corrections (GDC) locations list and found more than one address, you're not alone. The safest move is to match the facility name and full street address exactly before you mail anything or head out for a visit.
