Before You Call Broward Transitional Center: A Quick Reference Guide
A few minutes of prep saves you time on the phone. Have this info ready so staff can find the right person and route your message quickly.
Need to confirm someone's status or get basic information? Call (954) 973-4485. This is the main line for families and the public.
For Virtual Attorney Visitation (VAV) scheduling or questions, call (954) 973-4485 ext. 129796 or email BTCVTC3900@geogroup.com.
The detainee information line at (954) 973-4485 is staffed between 8 a.m. and 4 p.m.
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- ✓ First name and last name (including any hyphenated last name)
- ✓ Any aliases the person may use
- ✓ Date of birth
- ✓ Country of birth
- ✓ Alien registration number (A-number)
- Call (954) 973-4485 - this is the number used to leave urgent messages for a detainee.
- Say you need to leave an urgent message - that helps route your call correctly.
- Give the detainee’s full name and alien registration number (A-number) - staff use this to identify the right person.
- Leave your name and telephone number - include the best number to reach you.
Check the Broward Transitional Center facility page for VAV hours and scheduling details. To book or troubleshoot an appointment, contact (954) 973-4485 ext. 129796 or email BTCVTC3900@geogroup.com.
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