How to Send Personal and Legal Mail to Someone at Brown County Jail (what changed)
Brown County Jail no longer handles most personal mail at the facility. Your letters now go through a central digital processing center—send them to the wrong address and they'll come right back.
Starting March 21, 2022, Brown County Jail stopped accepting personal mail at the facility. All personal letters now route through a central processing center run by Securus/JailATM. Staff there open and scan your mail, then deliver it digitally - inmates read it on kiosks and tablets. The change was designed to reduce contraband coming in through paper mail.
Heads up: Parcel packages are not processed through the mail center, and inmates will not receive them.
For personal mail, the address you use matters. As of October 6, 2025, Brown County's published personal-mail address is: JailATM.com Brown County Jail, WI Inmate Name and ID Number P.O. Box 16120 Jonesboro, AR 72401 Send personal mail to the jail itself and it gets returned. Addresses and procedures have changed before, so verify the current personal-mail address with Brown County before you drop anything in the mail.
Verify before you send: As of October 6, 2025, personal mail sent directly to Brown County Jail is returned to sender - use the JailATM.com P.O. Box address and confirm it’s still current before mailing.
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- ✓ Inmate’s full name and ID number
- ✓ Your return name and return address on the outside of the envelope
- ✓ A self-addressed, stamped envelope (SASE) inside your mailing if you want your original mail returned to you
Always include a return address. Brown County requires personal-mail envelopes to have a return name and address - skip it and your letter may be sent back.
Legal mail works differently. Brown County requires legal mail to go directly to the jail, and it must come from a licensed attorney of record. If you're sending court-related documents to someone in custody, don't route them through the digital mail center - they need to go straight to the facility.
Money orders and paychecks are still accepted, but they're treated as financial items - not personal correspondence. Send them to the attention of accounting, and don't include a personal letter in the same envelope. Before mailing, confirm the exact addressing format with the jail so your payment doesn't get delayed or rejected.
Mail a personal letter to the jail instead of the central processing address? Expect it back. Brown County returns personal mail addressed directly to the facility. And packages? Don't bother - parcel packages aren't processed through the mail center, and inmates won't receive them.
Avoid delays: Personal letters sent to the jail are returned to sender, and parcel packages aren’t delivered - double-check the current personal-mail address before you mail anything.
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- ✓ Use the JailATM.com personal-mail address (effective October 6, 2025) and include the inmate’s name + ID number
- ✓ Put your return name and return address on the envelope
- ✓ Include a SASE inside if you want your original mail returned to you
- ✓ Don’t send parcel packages (they won’t be processed or delivered)
Reminder: Mail addresses can change - verify the current Brown County Jail personal-mail address on official Brown County materials before sending.
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