How to deposit funds, commissary, and payment options
Brown Creek Corrections handles money deposits through third-party payment vendors used across North Carolina facilities. Depending on the vendor, you can add funds online, through a mobile app, by phone, at a walk-in kiosk or retail location, or by mailing a money order. The money goes into the incarcerated person's trust or commissary account for purchases and approved debits. Any remaining balance gets returned when they leave or transfer. To avoid posting problems, enter the person's full booked name and exact inmate or account number shown on booking records. If you mail a money order, make it payable to the vendor listed on the deposit form, include the required deposit slip, and leave out any letters, photos, staples, or extras.
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- Fill out the NCDAC trust account deposit form in blue or black ink (make sure every field is legible). - Make the money order payable to âTouchPay Holdingsâ. - Put the offenderâs full name and double-check the OID number before you mail anything.
Mailed a money order that never postedâor worse, it came back? TouchPay/ViaPath has a specific process for handling problem deposits, and they want you to wait before reaching out. Here's how to protect yourself and what to do next.
You can send money through a third-party vendor using an online or app payment, phone payment, walk-in kiosk or retail location, or mailed money order. Confirm the correct vendor and accepted methods for Brown Creek first. Use the inmate's full booked name and exact inmate or account number.
Make the money order payable to the vendor name listed on the deposit form and include the required deposit slip. Do not include letters, photos, staples, or any extra items, and follow the vendorâs mailing instructions exactly to avoid rejection.
Any leftover balance in the inmate's trust or commissary account gets returned when the person leaves or transfers, following standard North Carolina procedures.
The North Carolina Spring package ordering window runs from Wednesday, January 7th through Friday, February 6th. Mark those datesâonce the deadline passes, you're out of luck until the next seasonal period.
If someone you care about is at Brown Creek Correctional Institution, understanding what "minimum custody" means is essential. This custody level describes the men housed there and directly shapes the work and training opportunities available to them.
Work shapes daily life at Brown Creek. Here's what's availableâinside the facility, at the metal plant, and through work release for those who qualify.
