How to send messages, photos, and packages
Buffalo County Jail uses ViaPath/Telmate for calls, video, and messaging. Everything through the platform is recorded and may capture your voice or image—assume anything you say or show can be stored. ViaPath also collects your phone's location when you accept a call, keeping that data for 60 minutes afterward for billing and safety purposes. If you make payments through ViaPath, you may need to provide extra identification like your driver's license number and the last four digits of your Social Security number. ViaPath's privacy statement explains how to opt out of location collection and lists contact options (email and postal address) for privacy questions. You can cancel your account within 30 days and get a refund of unused fees.
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ViaPath records communications made through its services, which may include your voice or image. Their privacy statement covers what's collected and how it's handled.
Yes. ViaPath collects your phone's location when you accept a call through the service. They keep this data for 60 minutes after you accept, citing billing and safety purposes.
ViaPath's privacy statement explains how to opt out of location collection, including a phone number to call. It also provides an email and postal address for privacy questions. If you don't agree to the Privacy Statement/Terms of Use, you can cancel your account within 30 days for a refund of unused fees.
Buffalo County Jail handles visit scheduling online. You'll sign in, pick a date and time that works for you, and get instant confirmation. Head to http://jailvisit.buffalocounty.ne.gov/VisitorVisitation/app to get started.
Calling or video visiting someone at Buffalo County Jail through ViaPath/Telmate? Here's what the service records, stores, and collects—plus how to limit location tracking or raise privacy concerns.
Using ViaPath/Telmate to call or video chat with someone who's incarcerated? Here's what you should know about recordings, personal data collection, and payment details—the privacy facts families ask about most.
