How to deposit funds, commissary, and payment options
Buncombe Detention Facility charges a $30 service fee per defendant, payable directly to the Buncombe County Sheriff's Office. Accepted payment types include cash (exact change only) and certified checks. Personal checks are not accepted. Phone calls from people in custody are not billed as collect calls, so a prepaid account or deposited funds are required before calls can be made. Phone time can be purchased online at paytel.com. For sending funds more generally, North Carolina jails commonly use third-party vendors that offer multiple deposit methods: online or app payments, phone payments, walk-in or kiosk options, cash networks, or mailed money orders. When making a deposit, enter the incarcerated person's full booked name and inmate or account number exactly as shown, and follow the vendor's instructions so the funds post correctly.
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Use an approved deposit method through the facility's vendor options, such as an online portal, phone service, walk-in or kiosk location, or mailed money order (depending on availability). Enter the inmate's full booked name and inmate or account number exactly as shown, and follow the vendor's instructions so the funds post correctly.
The $30 service fee is payable directly to the Buncombe County Sheriffâs Office. Accepted forms listed include cash (exact change only) and certified checks, and personal checks are not accepted.
No. Calls are not collect, so you'll need to set up an account or deposit funds before the inmate can make calls. Phone time can be purchased online at paytel.com.
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