How to deposit funds, commissary, and payment options
Handling money for someone at Buncombe Detention Facility? Here are the basics. Buncombe County charges a $30 service fee per defendant, payable directly to the Buncombe County Sheriff's Office. They accept exact-change cash and certified checks—no personal checks. Phone calls aren't collect, so you'll need to fund an account or deposit money for phone time at paytel.com. For commissary deposits, common options include online or mobile vendor sites, phone deposits, walk-in kiosks, retail locations, or mailed money orders (depending on the vendor). Use the inmate's booked name and ID number exactly as shown. Funds go into their trust/commissary account for purchases and approved debits.
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Use a vendor-supported deposit method: online or mobile deposits, phone deposits, walk-in kiosks, retail locations, or a mailed money order (based on the vendor's rules). Enter the inmate's booked name and ID number exactly as shown and follow the deposit instructions. Keep your receipt—and check processing times before expecting funds to be available.
Yes. Buncombe County requires a $30.00 service fee per defendant, payable directly to the Buncombe County Sheriff’s Office. The listed payment types include exact-change cash and certified checks (personal checks are not accepted).
No. Inmate calls are not collect, so you’ll need to fund an account or purchase phone time. The facility notes you can buy phone time online through paytel.com.
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