How to send messages, photos, and packages
Buncombe Detention Facility processes non-legal mail through TextBehind, and there's no charge to senders. When mailing a letter, include your full name and return address. Address the envelope with the inmate's full name and ID, plus the facility's full name (spell out the state). Send it to P.O. Box 247. With offsite mail vendors like TextBehind, letters are screened and scanned for digital delivery—the original is typically kept only briefly. If you need it returned, request that right away. Processing is usually fast, though delivery times can vary.
Search for a loved one and send messages and photos in minutes.
Send physical letters through TextBehind following their process or standard USPS rules. Include your full name and address on the envelope, and address it with the inmate's full name and ID plus the facility's full name (spell out the state). Mail it to P.O. Box 247.
No. TextBehind does not charge the sender to process physical letters on behalf of Buncombe Detention Facility.
Offsite mail vendors typically deliver only a scanned copy after screening—not the original. If you need the original back, request a return quickly. Windows, fees, and the process vary, so check TextBehind's options directly.
Getting paperwork served in Buncombe County? The Civil Process Division can only move as fast as what you provide. Here's what they serve, what copies and envelopes you'll need, and how fees work.
Visiting someone in jail for the first time can feel overwhelming—especially when you want to get everything right. Here's how to schedule an in-person visit at Buncombe Detention Facility, step by step.
Scheduling your first visit at Buncombe Detention Facility is straightforward once you know the available time blocks and who to call.
