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Three Ways to Set Up Phone Time for an Inmate at Burleigh County

Want to set up phone time for someone at Burleigh County Detention Center? You'll need to go through the facility's phone provider. Here are your three options.

2 min read burleigh.gov
Three Ways to Set Up Phone Time for an Inmate at Burleigh County

Burleigh County Detention Center uses Reliance Telephone for inmate calls. This is the only provider that works with phones inside the facility - if you buy calling time through another company, it won't apply.

To add phone time, you'll work directly with Reliance. Call 1-800-896-3201 or visit www.reliancetelephone.com.

  1. Call Reliance Telephone - Dial 1-800-896-3201 to purchase phone time for the inmate.
  2. Provide the inmate’s information - Have the inmate’s name ready so the purchase can be applied to the right person.
  3. Save your confirmation details - If anything doesn’t show up as expected, having your transaction details handy makes follow-up easier.

Prefer to skip the phone call? You can buy phone time online at www.reliancetelephone.com. It's often the easiest route - no waiting on hold, and you can handle everything in one sitting.

Three Ways to Set Up Phone Time for an Inmate at Burleigh County

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  • Bring cash if you plan to fund phone time this way.
  • Use the self-service kiosk located in the detention center lobby to deposit money into the inmate’s account.
  • Once cash is in the inmate account, the inmate can use those funds to purchase phone time.

If you've paid for phone time and something's not working, call the sheriff's office at (701) 255-3113 to ask about next steps. Need to get a message to the inmate directly? Try the inmate message line at (701) 354-3292.

Note: Only phone time purchased through Reliance works at the Detention Center. For vendor-side purchase questions, contact Reliance by phone at 1-800-896-3201 or through www.reliancetelephone.com.

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