How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Burlington County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Burlington County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Burlington County Jail.

Frequently asked questions about Burlington County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Burlington County Jail.

2. How much does it cost to send a message to Burlington County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Burlington County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Burlington County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Burlington County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Burlington County Jail?

   Mailing address:

   Burlington County Jail
   54 Grant St
   Mt Holly, NJ 08060
   Phone: (609) 265-5979

   Business hours:

   • Monday: 9:00 AM – 5:00 PM
   • Tuesday: 9:00 AM – 5:00 PM
   • Wednesday: 9:00 AM – 5:00 PM
   • Thursday: 9:00 AM – 5:00 PM
   • Friday: 9:00 AM – 5:00 PM
   • Saturday: 8:00 AM – 4:00 PM
   • Sunday: 8:00 AM – 4:00 PM

5. What are the visiting hours at Burlington County Jail?

   Visiting hours at Burlington County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (609) 265-5979 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Burlington County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Burlington County Jail for their specific mail policies.

7. How do I send money to an inmate at Burlington County Jail?

   You can send money to an inmate at Burlington County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Burlington County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Burlington County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Burlington County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Burlington County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Burlington County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support for individuals during their time at Burlington County Jail typically centers around addressing the underlying issues that may have contributed to their incarceration. The facility's approach recognizes that meaningful change often requires access to educational opportunities, therapeutic interventions, and practical skill development. These programs are designed to help the population build foundations for successful community reintegration while addressing personal challenges they may face.

Educational services and vocational programs form a core component of the supportive framework available to participants. The facility may offer basic literacy instruction, GED preparation, and continuing education opportunities that allow individuals to advance their academic credentials. Vocational training programs often include food service operations and various prison industries that provide hands-on experience in marketable skills. These educational initiatives typically focus on building both practical knowledge and workplace readiness skills that can benefit participants upon their release.

In addition to these foundational programs, therapeutic and support services address specific challenges faced by the population. Substance abuse treatment programs may provide counseling and education to help individuals understand and manage addiction issues. Anger management sessions typically offer tools for emotional regulation and conflict resolution. Job placement assistance often connects participants with potential employers and helps them navigate the employment search process. These comprehensive support services work together to address multiple aspects of successful community reintegration, from personal development to practical life skills.

Daily Life & Visitation

Structured schedules and clear protocols now define how the population at Burlington County Jail navigates each day, with administrative systems that regularly coordinate housing assignments, meal distribution, and programming activities. The facility typically operates on established timeframes that supply predictable routines for residents, including designated periods for meals, recreation, and structured programming. Security procedures generally guide movement between different areas of the facility, while staff supervision helps maintain order throughout daily activities.

Living accommodations usually consist of housing units designed to manage the population effectively, with residents typically assigned to specific areas based on classification levels and security considerations. The facility generally provides basic furnishings and personal property allowances, while commissary services may offer additional items for purchase. Meals are typically served in designated dining areas or housing units, following nutritionally planned menus that accommodate various dietary requirements and restrictions.

In addition to this structured environment, recreational opportunities often include access to exercise areas, television viewing, and educational programming that supply constructive activities during designated hours. Visitation policies typically allow family members to maintain contact through scheduled visits, while communication options may include telephone access and correspondence services. Despite this controlled setting, work assignments within the facility often provide the population with purposeful activities, ranging from food service duties to maintenance tasks that help support daily operations while offering structure and routine.