How to contact an inmate at Burlington Residential Facility

Burlington Residential Facility inmate search

To contact a person start by searching for the person on the facility website. Perform a search by following these steps:

• Step 1: Enter their first name and last name into the search form and click "Search"
• Step 2: Locate their inmate record
• Step 3: Write down their Inmate ID and any housing information provided

Important! Be sure to enter the persons full name. Nicknames should not be used.

After finding the person you are looking for you can then create a messaging account to send letters and photos.

How to message an inmate

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Burlington Residential Facility .

Sending Photos and Postcards

A great way to send love and support to loved one at Burlington Residential Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Burlington Residential Facility.

Frequently asked questions about Burlington Residential Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Burlington Residential Facility.

2. How much does it cost to send a message to Burlington Residential Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Burlington Residential Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Burlington Residential Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Burlington Residential Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Burlington Residential Facility?

   Mailing address:

   Burlington Residential Facility
   835 Valley St
   Burlington , IA 52601
   (319) 753-5478

   Business hours:

   • Monday: 8:00 AM – 4:30 AM
   • Tuesday: 8:00 AM – 4:30 AM
   • Wednesday: 8:00 AM – 4:30 AM
   • Thursday: 8:00 AM – 4:30 AM
   • Friday: 8:00 AM – 4:30 AM
   • Saturday: Closed
   • Sunday: Closed

What services are provided by Burlington Residential Facility?

Burlington Residential Facility is a community-based program in Southeast Iowa that provides comprehensive residential treatment services to individuals struggling with substance use disorders. The facility offers a variety of different programs and services to meet the unique needs of each individual, including residential treatment, transitional housing, outpatient treatment, and aftercare support.

Residential treatment is the core program at Burlington Residential Facility, providing 24-hour care within a supportive and therapeutic environment for individuals who require more intensive treatment. The program includes individual and group counseling, medication management, and educational support, as well as recreational activities designed to promote and encourage a healthy lifestyle.

Transitional housing is available for individuals who have completed residential treatment and are transitioning back into the community. These individuals receive continued support and case management services, promoting greater independence and self-sufficiency while they rebuild their lives. Outpatient treatment is also offered for those who require less intensive care, but who still need regular support and counseling.

Aftercare is an essential component of the program at Burlington Residential Facility. Alumni from the residential and transitional programs are invited to join the aftercare group, where they receive continued support and access to services and resources that promote long-term recovery. Alumni also participate in weekly support groups and recreational activities.

Overall, Burlington Residential Facility provides a full range of programs and services to support individuals in recovery from substance use disorders. Each program is designed with the intention of facilitating recovery and promoting long-term success. The high-quality care coupled with compassionate and individualized support has earned the facility a reputation of excellence throughout the Southeast Iowa area.