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How to Apply to Visit Someone at Mount Pleasant Correctional Facility (Step-by-Step)

Getting approved to visit at Mount Pleasant Correctional Facility comes down to paperwork and follow-through. Once you know what's required and how to submit it, the process is straightforward.

• 2 min read • doc.iowa.gov
How to Apply to Visit Someone at Mount Pleasant Correctional Facility (Step-by-Step)

Every adult who wants to visit someone at Mount Pleasant Correctional Facility must submit their own Visitor Application. Here's the detail that trips people up: electronic applications aren't accepted. You'll need to print the form, sign it, and mail it in.

Bringing children? They don't fill out their own paperwork. Minors must be listed on a Visitor Application completed and signed by their parent or legal guardian. Don't mail separate applications for kids - just add them to the parent or guardian's form.

  1. Get the Iowa DOC Visitor Application PDF - use the official Visitor Application (English or Spanish).
  2. Print the application - Mount Pleasant does not accept electronic applications.
  3. Fill it out for each adult - every adult visitor submits their own application.
  4. List any minors on the parent/guardian’s form - minors are added to a parent or legal guardian’s application rather than submitting their own.
  5. Sign the application - don’t forget the signature before you send it.
  6. Mail it to Central Records at Mount Pleasant - this facility requires mailed, signed paperwork sent to Central Records for processing.

Mail your completed Visitor Application to Mount Pleasant Correctional Facility, Attn: Central Records, 1200 E. Washington St., Mount Pleasant, IA 52641. Make sure you address it to Central Records - that's the required recipient for visitor applications.

Have questions about the application? Call Centralized Visiting at (319) 385-9511. They can help with what to include, confirm whether your application was received, or explain next steps.

Once your application is approved, you'll schedule visits through the Ameelio App. Mount Pleasant uses Ameelio for both in-person and video visits, so set up your account ahead of time. If you run into login or technical issues, check Ameelio's help resources for troubleshooting.

Note: Ameelio support can help with app issues, but they can't approve or deny your visitation request. Those decisions are made by Mount Pleasant facility staff.

Denied? You can appeal in writing. Send your appeal to: Central Visiting Authority, Mount Pleasant Correctional Facility, 1200 E. Washington St., Mount Pleasant, IA 52641.

If you're a victim of an incarcerated individual and want to visit, follow the guidance on the Iowa DOC Victim Services Page instead of the standard visitor application process.

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