How to visit, scheduling, dress code, and visitor requirements
Burlington Residential Facility allows approved friends and family to visit in person or by video at no cost. All visits are scheduled through the Ameelio app. To get approved, adults must complete a printed, signed Visitor Application and mail it—electronic applications aren't accepted. Minors must be listed on a guardian's application. Ameelio handles scheduling only. Facility staff review and approve or deny visit requests, and if yours is denied, you can appeal in writing to the Central Visiting Authority at Mount Pleasant Correctional Facility. When you arrive, expect to be searched and follow the dress code. Shoes are required, and miniskirts, shorts above the knee, muscle shirts, see-through clothing, and halter tops aren't allowed. For application or process questions, contact Centralized Visiting. Victims who wish to visit should use the facility's Victim Services page.
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Your first visit to Mount Pleasant Correctional Facility goes smoother when you know two things: how scheduling works and what will get you turned away at the door. This guide covers how to plan your visit, what to wear, and what to expect during screening.
Getting approved to visit at Mount Pleasant Correctional Facility comes down to paperwork and follow-through. Once you know what's required and how to submit it, the process is straightforward.
Print, sign, and mail the Visitor Application—electronic applications aren’t accepted. Every adult must submit their own application, and minors must be listed on a guardian’s application.
After you’re approved by facility staff, schedule in-person or video visits through the Ameelio app. Ameelio can schedule visits, but the facility—not Ameelio—approves or denies them.
Expect to be searched on entry (such as a pat-down, metal detector screening, or visual check) and to follow the facility dress code. If you refuse a search or won’t comply with dress rules, you can be denied entrance to the visiting room.
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