How to send messages, photos, and packages
Butler County Prison handles video visitation through Smart Inmate—schedule online at www.smartinmate.com. When someone is first committed, they get three initial collect phone calls to notify family and set up accounts. For video, phone, or messaging services, create an account with the approved vendor, complete identity verification, and wait for facility approval before scheduling. The vendor manages account setup, scheduling, and payments; the jail reviews visitor requests and opens available time slots. Some options require prepayment or credits, so check the vendor portal for funding methods and refund policies before placing calls or booking a visit.
Search for a loved one and send messages and photos in minutes.
Sending books or subscriptions to someone at Butler County Prison? It's doable—but where the package ships from matters. Most reading material needs to come directly from the publisher, distributor, or newspaper office to be accepted.
Butler County Prison has two mailing addresses — and which one you use depends on what you're sending. Getting it right the first time saves days of delay and keeps your mail from being rejected.
Butler County Prison has two mailing addresses, and which one you use depends on what you're sending. Getting it right the first time saves you from delays or rejected mail.
For everyday letters and personal correspondence, use the Seminole, Florida PO Box. Address it exactly like this: Butler County Prison, C/O Inmate's Full Name and Butler County Prison Number, PO Box 9156, Seminole, FL 33775-9156. Include your return name and address on the envelope — mail without a return address can be delayed or rejected.
Schedule video visits through Smart Inmate at www.smartinmate.com.
Yes. Upon commitment, each inmate is allowed three initial collect phone calls using the facility’s inmate phone system.
Set up a visitor account with the facility’s approved vendor, complete identity verification, and wait for facility approval before scheduling. You may also need to prepay or buy credits, so review the vendor portal’s payment and refund policies.
Yes—paperback books are allowed, but only when they’re mailed directly from the publisher or a distributor to the facility. If you’re buying a book for an inmate, use a vendor from the prison’s approved book-vendor list.
Yes, magazines and newspapers can be sent, but only if they come directly from the publisher or the newspaper office. The facility may reject any publication it considers inappropriate under its standards.
Butler County Prison maintains and distributes a list of approved book vendors you can use to purchase and send books. Before you order, confirm the vendor details and required mailing format, and make sure the package includes the inmate’s full name and ID.
Attorney access at Butler County Prison is available in person or by Zoom — but the process differs for each. Here's how to set up a consultation without delays at the door or waiting on approvals.
- Bring a photo ID — you must present it at entry (no exceptions). - Check in with the Lobby Officer when you arrive. - Be ready to tell staff which inmate you’re there to see. - Arrive early — if you’re more than 5 minutes late, you’ll be denied the visit. - Put all personal items into the provided lock boxes before entering. - Expect security screening — everyone must pass a metal detector and may be searched. - Don’t bring property, photos, clothing, or money to “hand over” during visitation unless it’s been approved ahead of time. - If you need to add money to an inmate account, use a money order by mail, an internet option, or the lobby kiosk (mail deposits must be money orders only — no cash or personal checks).
Your first visit goes smoother when you show up with the right ID, the right info, and nothing that'll slow you down at security. Use this checklist to avoid getting turned away at the door.
