Send Photos & Mail at Butler County Prison, PA

How to send messages, photos, and packages

Overview

Butler County Prison handles video visitation through Smart Inmate—schedule online at www.smartinmate.com. When someone is first committed, they get three initial collect phone calls to notify family and set up accounts. For video, phone, or messaging services, create an account with the approved vendor, complete identity verification, and wait for facility approval before scheduling. The vendor manages account setup, scheduling, and payments; the jail reviews visitor requests and opens available time slots. Some options require prepayment or credits, so check the vendor portal for funding methods and refund policies before placing calls or booking a visit.

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Quick Facts

  • Video visits for Butler County Prison must be scheduled via Smart Inmate at www.smartinmate.com.
  • Upon commitment each inmate is allowed to complete three collect phone calls using the inmate phone system.
  • You typically must create an account with the facility’s approved vendor and complete identity verification before scheduling remote visits or messages.
  • Many remote communication services require prepayment or vendor credits; account setup and payment options vary by vendor.
  • Paperback books, newspapers and magazines must be mailed to inmates directly by the publisher, distributor, or newspaper office.

Send Photos & Mail Guides

Common Questions

How do I schedule a video visit with an inmate at Butler County Prison?

Schedule video visits through Smart Inmate at www.smartinmate.com.

Can a newly committed inmate call family immediately at Butler County Prison?

Yes. Upon commitment, each inmate is allowed three initial collect phone calls using the facility’s inmate phone system.

What do I need to set up remote calls or video visits for Butler County Prison?

Set up a visitor account with the facility’s approved vendor, complete identity verification, and wait for facility approval before scheduling. You may also need to prepay or buy credits, so review the vendor portal’s payment and refund policies.

Can I mail paperback books to an inmate at Butler County Prison?

Yes—paperback books are allowed, but only when they’re mailed directly from the publisher or a distributor to the facility. If you’re buying a book for an inmate, use a vendor from the prison’s approved book-vendor list.

Are magazines or newspapers allowed to be sent to Butler County Prison inmates?

Yes, magazines and newspapers can be sent, but only if they come directly from the publisher or the newspaper office. The facility may reject any publication it considers inappropriate under its standards.

How do I find approved book vendors for Butler County Prison?

Butler County Prison maintains and distributes a list of approved book vendors you can use to purchase and send books. Before you order, confirm the vendor details and required mailing format, and make sure the package includes the inmate’s full name and ID.

Other Guides for Butler County Prison, PA

Before Your First Visit to Butler County Prison: A 1-Page Checklist

- Bring a photo ID — you must present it at entry (no exceptions). - Check in with the Lobby Officer when you arrive. - Be ready to tell staff which inmate you’re there to see. - Arrive early — if you’re more than 5 minutes late, you’ll be denied the visit. - Put all personal items into the provided lock boxes before entering. - Expect security screening — everyone must pass a metal detector and may be searched. - Don’t bring property, photos, clothing, or money to “hand over” during visitation unless it’s been approved ahead of time. - If you need to add money to an inmate account, use a money order by mail, an internet option, or the lobby kiosk (mail deposits must be money orders only — no cash or personal checks).

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