How to Deposit Money & Manage Commissary for an Inmate at Butte County Jail

Money deposits and commissary at Butte County Jail are handled through TouchPay. You can add funds online, at a kiosk, or by phone. Once the money hits the account, the inmate can spend it on commissary - but there's a $100 per week limit. Sending more won't increase what they can spend in a single week; it just carries over. Timing matters too. Even if a deposit posts quickly, it needs to be in the account by the weekly cutoff to count toward that week's order.

TouchPay accepts online payments with a debit or credit card. This is the easiest option if you want to add funds without going to the jail in person.

TouchPay kiosks are available at the jail. If you're already in the lobby, you can add funds on the spot without needing a phone or computer.

You can also deposit by phone. Call 866-232-1899 and use site ID 795965 for Butte County Jail. Phone deposits work well when you don't have internet access but need to get money on the account quickly.

TouchPay charges a processing fee on every deposit. The fee depends on how much you send and which method you use - kiosk, phone, or online. The jail publishes a fee schedule with brackets like $0.01–$19.99 and $20–$99.99, each with its own fee. Decide how much you want to send, then confirm the total before submitting. Save your receipt afterward so you have the exact fee and transaction details if anything goes wrong.

Deposits made through TouchPay are typically credited to the inmate’s account about 30 minutes after the transaction is completed. If you’re trying to meet the weekly commissary cutoff, don’t wait until the last minute - build in extra time in case you need to re-enter information or fix a payment issue.

Butte County Jail limits commissary spending to $100 per week per inmate. If you deposit more than that, it doesn’t raise the weekly cap - it just means the extra funds may sit on the account for later weeks.

To count toward that week’s commissary order, the money has to be in the inmate’s account before 4:00 p.m. on Sunday. If you deposit after that cutoff, it may still post to the account, but it won’t be available for the current week’s commissary purchase.

Checklist

• ✓ Confirm you have the correct inmate information before you submit the deposit
• ✓ If you’re depositing by phone, use TouchPay site ID 795965
• ✓ Deposit before 4:00 p.m. on Sunday if you want the money to count toward that week’s commissary order
• ✓ Save your receipt/confirmation number after you pay

If a deposit doesn't show up, grab your receipt first. Having the transaction details makes tracking the issue much easier. For TouchPay questions - like a payment that didn't go through or a deposit you can't find - call 866-232-1899 and reference Butte County Jail site ID 795965.