How to send messages, photos, and packages
To receive calls from an inmate at Byrd Unit, register your telephone number through the Texas Inmate Telephone Friends & Family Enrollment and provide the inmate's TDCJ ID. Texas facilities use the Inmate Technology program and third-party vendors for phone calls, video visits, electronic messaging, and inmate tablets. Registration, payment, and call monitoring all run through the vendor's system—you'll enter your number and the inmate ID when prompted. Having issues? Use the ITS Contact Form, email offenderphones@tdcj.texas.gov, or mail the IT Division contact address. Availability varies by unit, so check the Byrd Unit facility page for current services.
Search for a loved one and send messages and photos in minutes.
Register your telephone number through the Texas Inmate Telephone Friends & Family Enrollment and provide the inmate’s TDCJ ID. During setup, follow the vendor prompts to enter your phone number and the inmate ID when asked.
Use the ITS Contact Form to report problems or file a complaint. You can also email offenderphones@tdcj.texas.gov or mail the IT Division contact address.
It depends on the unit. Texas facilities commonly offer e‑messaging and tablets through the Inmate Technology program and vendors, so check the Byrd Unit facility page for the most current list of available services.
A quick confirmation now can save you a wasted trip. Run through these five checks before heading to Byrd Unit—you'll know you're arriving on the right day, with the right paperwork, and with your visit actually approved.
Scheduling your first visit can feel overwhelming—especially when you need to get approved before making the drive. Here's exactly how to set up your account and book a visit with someone at the Byrd Unit using TDCJ's online system.
Visits at Byrd Unit work around one core rule: the person you're visiting has to add you to their approved Visitors List, and that list has a hard cap. Once you understand the limit and when changes are allowed, planning visits gets a lot easier.
