How to send messages, photos, and packages
To receive phone calls from an inmate at Byrd Unit, enroll your telephone number through the Texas Inmate Telephone Friends and Family Enrollment system. You'll need the inmate's TDCJ ID to complete registration. Calls go through the agency's phone vendor and may be monitored. Payments and account setup follow the vendor's process. Video visits, electronic messaging, and tablet features may also be available, but what's offered depends on the unit. Check the Byrd Unit facility page for current options and rules. If you need to report a problem or file a complaint about phone, e-messaging, tablet, or video services, use the ITS Contact Form, email offenderphones@tdcj.texas.gov, or mail the IT Division contact address.
Search for a loved one and send messages and photos in minutes.
Enroll your telephone number through the Texas Inmate Telephone Friends and Family Enrollment system. You will also need the inmate’s TDCJ ID to finish registration.
Use the ITS Contact Form to submit complaints about telephone, e-messaging, tablet, or video services. You can also email offenderphones@tdcj.texas.gov or mail the IT Division contact address.
This depends on the unit. Check the Byrd Unit facility page for what's currently offered. Generally, video visits are scheduled through the approved vendor portal, and e-messaging requires a vendor account with purchased message credits.
A long drive is hard enough without getting turned away at the door. Before you head to Byrd Unit, take a few minutes to confirm these five basics so your visit can actually happen.
A quick confirmation now can save you a wasted trip. Run through these five checks before heading to Byrd Unit—you'll know you're arriving on the right day, with the right paperwork, and with your visit actually approved.
Trying to stay in touch with someone at the Byrd Unit? Here's what you need to know about TDCJ's contact options and where to get help if phone or tablet services aren't working.
