Cache County Jail, UT

Cache County Jail doesn't allow in-person contact visits—everything happens via video. You can either visit on-site using the jail's video terminals or connect remotely through scheduled video links. On-site hours run Mon–Fri 8:00 am–12:00 pm and 6:30 pm–9:00 pm, plus Sat–Sun 8:00 am–5:30 pm and 6:30 pm–9:00 pm. Remote visits are available daily from 8:00 am–9:00 pm. Book on-site visits at least 24 hours ahead through www.ncic.com. New arrivals must wait at least three business days before they're eligible for visits. The jail allows two free on-site visits per week, 20 minutes each. Remote visits are capped at one session per day (up to seven weekly), last 20–40 minutes, and typically have non-refundable fees. Visitors under 18 need a parent or guardian present. Older visitors must bring photo ID. Sexually suggestive clothing or behavior can end your visit immediately.

Inmates at Cache County Jail can't receive incoming calls—they can only place outgoing calls, either collect or using pre-paid phone time they purchase. To accept calls or add minutes, set up an NCIC phone account online at www.ncic.com or by calling 800-943-2189. Don't want calls from the jail? Request a call block through jail administration at (435) 755-1000. Beyond phone calls, Utah facilities commonly offer video visits and electronic messaging. These typically require registering with a vendor and adding funds or scheduling time in advance.

Mail rules at Cache County Jail are strict—follow the format exactly or your letter may be rejected. Incoming letters must be on regular paper (no card stock), no larger than 8.5×11 inches. You can also send e-messages. Inmates can only send outgoing mail as postcards or e-messages. Include your full name and complete return address on everything. Address mail to Cache County Jail with the inmate's full name and the facility mailing address. Skip the glitter, perfume, lipstick, obscene or gang-related content, adhesives, metallic pens, markers, paint, and staples—all prohibited. Photos are allowed: up to five per envelope, max 5×7, with the inmate's name and number on the back. Mail and photos get scanned for delivery, then most are disposed of after seven days (legal/privileged mail is the exception). Books must come directly from a bookstore, publisher, or approved retailer—no added writing, no hardbacks. Packages larger than a standard letter from private residences, businesses, or PO boxes get returned.

Cache County Jail offers several ways to fund an inmate's account. The lobby ATM is available 24/7 and accepts cash or credit/debit cards (a small fee applies). You can also deposit online through jailatm.com, or visit the booking lobby administrative window in person Monday–Friday, 9:00 am–4:00 pm (closed on legal holidays). Commissary runs through CBM Managed Services on a weekly cycle—orders typically go in Sunday with Thursday delivery—so time your deposit accordingly. Inmates without funds may receive an indigent pack with basic hygiene items. Order size can be limited based on inmate classification. One rule to know: you can only deposit to one inmate's account per transaction. When someone is released, any remaining balance goes on a debit card that leaves with them.