Cache County Jail Video Visits: How to Schedule, Visit Hours, and the 3-Business-Day Waiting Period
Cache County Jail handles all visits by video—whether you're at the jail using a kiosk or connecting from home. Here's how scheduling works, when you can visit, and what to know about the 3-business-day waiting period for newly booked inmates.
Cache County Jail doesn't offer in-person visits. All visits happen by video, whether you come to the jail and use an on-site kiosk or connect remotely from home.
- Plan for the 24-hour rule - on-site video visits have to be scheduled at least 24 hours in advance.
- Go through NCIC - schedule the on-site visit through www.ncic.com (walk-in scheduling isn’t part of the process here).
- Create an account or sign in - if you don’t already have an NCIC login, you’ll need to register before you can book time.
- Select Cache County Jail and choose a time - find Cache County Jail in the system, then pick an available date/time that fits the jail’s visiting hours.
Heads up: The most common scheduling mistakes? Trying to book less than 24 hours out, showing up at the jail expecting to schedule on-site, or not finishing your NCIC account setup before picking a time slot.
On-site video visiting hours Monday through Friday are 8:00 am–12:00 pm, then 6:30 pm–9:00 pm.
On Saturdays and Sundays, on-site video visiting hours run 8:00 am–5:30 pm, then 6:30 pm–9:00 pm.
- ✓ 2 free on-site video visits per inmate, per week
- ✓ 20 minutes per visit
Just booked? There's a waiting period. Inmates can't receive visits until at least 3 business days after arriving at the jail - so even if you're ready to schedule, you may need to wait.
- ✓ Mark the booking date on your calendar and count three business days before you try to schedule
- ✓ Use the time to gather what you’ll need for the visit (IDs for everyone coming, and an NCIC account)
- ✓ If you’re unsure whether they’re eligible yet, call to confirm before you spend time trying to book
Anyone over 16 needs to show a photo ID before the visit can start.
If you’re 16–18, a school ID card (or a similar type of ID) can be used.
Visitors under 18 must be accompanied by a parent or legal guardian.
Troubleshoot Verify
- ✓ Log in to NCIC before you leave and confirm the visit is scheduled for Cache County Jail
- ✓ Double-check the date/time you selected so you don’t miss your window
Need to confirm someone's booked at Cache County Jail, or running into scheduling issues? Call (435) 755-1227 for inmate information. The county's online bookings roster is listed as unofficial, so a phone call is your best bet.
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