How to send messages, photos, and packages
Inmates at Cache County Jail can't receive incoming calls—they can only place outgoing calls, either collect or using pre-paid phone time they purchase. To accept calls or add minutes, set up an NCIC phone account online at www.ncic.com or by calling 800-943-2189. Don't want calls from the jail? Request a call block through jail administration at (435) 755-1000. Beyond phone calls, Utah facilities commonly offer video visits and electronic messaging. These typically require registering with a vendor and adding funds or scheduling time in advance.
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Send letters and photos to Cache County Jail at 1225 W. 200 N., Suite 100, Logan, UT 84321. Include the inmate's full name on the envelope. Don't forget your full name and return address in the top-left corner—mail without a proper return address gets sent back.
Keep your mail simple and follow the size and content rules—that's the best way to make sure it actually gets delivered at Cache County Jail.
Set up and fund an NCIC phone account to add pre-paid minutes. You can add funds online at www.ncic.com or by calling 800-943-2189.
All outgoing inmate calls from Cache County Jail are either collect calls or use pre-paid phone time purchased by the inmate.
You can place a block on inmate calls by contacting Cache County Jail administration at (435) 755-1000.
Put your full name and complete return address on every letter. Address it to Cache County Jail and include the inmate’s full name along with the facility mailing address as the jail specifies.
Letters must be no larger than 8.5×11 inches (or sent as an e-message). Photos can be up to 5×7 inches, limited to five per envelope, and each photo needs the inmate’s name and number written on the back.
Yes, but only under specific rules: books must be shipped directly from a bookstore, publisher, or approved retailer, and hardback books aren’t accepted (books sent may become part of the jail library). Packages sent from private residences, businesses, or PO boxes—especially anything larger or thicker than a letter—are typically returned to the sender.
Getting turned away at the door is frustrating—especially after you've already made the trip. Cache County Jail denies visits for a handful of specific reasons, from active court orders to recent jail stays. Here's what to check before you go.
Cache County Jail handles all visits by video—whether you're at the jail using a kiosk or connecting from home. Here's how scheduling works, when you can visit, and what to know about the 3-business-day waiting period for newly booked inmates.
Commissary at Cache County Jail runs on a weekly cycle. Orders go in on Sunday, and deliveries arrive Thursday. If your loved one needs basics like soap or toothpaste, that Sunday-to-Thursday window is what to plan around.
