How to Send Mail to an Inmate at Caddo County Detention Center
Mail for Caddo County inmates goes through a remote processing system. Get the address format right, and know that inmates receive electronic copies of their mail, not the physical letters.
Address your envelope to the remote processing location using this exact format: "Inmate Name" "CTC Pin" Caddo County Jail 4506 Marlena St. Unit 14 Bossier City, LA 71111 Here it is as a single block you can copy: "Inmate Name" "CTC Pin" Caddo County Jail 4506 Marlena St. Unit 14 Bossier City, LA 71111
Tip: Include the "Inmate Name" and "CTC Pin" exactly as shown. If either is missing or incorrect, the inmate may not be verified and your mail won't reach them.
Once your mail arrives at the remote location, City Tele Coin personnel process it and upload a copy to the inmate's user profile. The facility says this happens within 24 hours of receipt. The inmate sees an electronic version, not the original paper.
Don't mail physical items. Since inmates only receive electronic copies, anything you send through postal mail won't reach them. To provide items, use the inmate commissary system or web deposits instead.
Return Reasons
- ✓ Improperly addressed envelope: Copy the address exactly and include both "Inmate Name" and "CTC Pin".
- ✓ Incorrect postage: Double-check postage before you drop it in the mail.
- ✓ Inmate cannot be verified: Confirm you have the correct inmate name and CTC Pin so staff can match it to the right person.
Before sealing the envelope, double-check two things: the address format (including the "CTC Pin") and your postage. Mail can be returned to sender if the address is wrong, postage is insufficient, or the inmate cannot be verified.
Legal mail has one extra requirement: it must come from an official law office. Address it the same way as regular mail, including the "Inmate Name" and "CTC Pin" lines.
Legal mail goes through the same processing workflow. City Tele Coin personnel handle it at the remote location and upload it to the inmate's profile within 24 hours. Keep the addressing exact to avoid having mail returned because the inmate couldn't be verified.
Quick Summary
- ✓ Use the exact remote mailing address format, including "Inmate Name" and "CTC Pin".
- ✓ Make sure the envelope has correct postage.
- ✓ Confirm the inmate details so the inmate can be verified.
- ✓ Do not send physical items in the mail. Use commissary or web deposits instead.
- If your mail gets returned: Check the three stated return triggers first, addressing format, correct postage, and whether the inmate could be verified.
- If the inmate says they haven’t received it yet: Remember the facility processes mail at a remote location. It’s uploaded to the inmate’s user profile by City Tele Coin personnel within 24 hours of receipt at that location.
- If you were trying to send an item (not a letter): Don’t mail physical items. Use the inmate commissary system or web deposits instead.
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