How to send messages, photos, and packages
Caddo Correctional Center relies on two third-party vendors for communication: Securus handles telephone service, and JPay handles secure electronic messages and photo attachments. Calls and electronic messages are typically monitored, and most facilities only allow outgoing calls. Before trying to connect, register with the appropriate vendor, set up your account, and add funds to a prepaid or friends-and-family account. For billing or phone account issues, reach Securus customer service at 1-800-844-6591. To locate someone or confirm their housing assignment, call the Imprisoned Person Locator at 225-383-4580. Have the person's DPS&C number (or their full name and date of birth) ready. If you suspect contraband phone or social media use, report the person's name, assigned location, and the page link if available.
Search for a loved one and send messages and photos in minutes.
Securus handles phone service at Caddo Correctional Center, while JPay provides secure electronic messaging with photo attachment support. Both calls and electronic messages are typically monitored. Incoming calls are usually not allowed.
Call the Imprisoned Person Locator at 225-383-4580. Have the person’s DPS&C number, or their full name and date of birth, ready when you call.
Report the person’s name and assigned location to facility authorities. If you can, include the social networking page link so the activity can be verified.
Your first visit will go much smoother if you confirm details directly with Caddo Correctional Center before heading out. Have a question about what you can bring, whether your medication is allowed, or anything that might delay your visit? Call ahead. The main phone number is (318) 677-5254, and the fax is (318) 677-5297. The facility is at 1101 Forum Drive, Shreveport, LA 71107.
Trying to find out where someone is housed? Start with the Imprisoned Person Locator phone line at 225-383-4580. Have their DPS&C number ready, or at minimum their full name and date of birth. You'll need one or the other to get location details.
Sending a money order through JPay is a straightforward option if you prefer paying by mail. Just get the deposit slip and addressing right—mistakes can delay the payment or get it sent back.
