How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Caldwell Corrections Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Caldwell Corrections Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Caldwell Corrections Center.

Frequently asked questions about Caldwell Corrections Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Caldwell Corrections Center.

2. How much does it cost to send a message to Caldwell Corrections Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Caldwell Corrections Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Caldwell Corrections Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Caldwell Corrections Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Caldwell Corrections Center?

   Mailing address:

   Caldwell Corrections Center
   480 Pleasant Hill Rd
   Lenoir, NC 28645
   Phone: (828) 726-2509

5. What are the visiting hours at Caldwell Corrections Center?

   Visiting hours at Caldwell Corrections Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (828) 726-2509 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Caldwell Corrections Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Caldwell Corrections Center for their specific mail policies.

7. How do I send money to an inmate at Caldwell Corrections Center?

   You can send money to an inmate at Caldwell Corrections Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Caldwell Corrections Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Caldwell Corrections Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Caldwell Corrections Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Caldwell Corrections Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Caldwell Corrections Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Medical care forms a cornerstone of daily operations at Caldwell County Detention Center, with comprehensive healthcare services available to address both emergency and routine medical needs. The facility maintains 24-hour emergency medical care capabilities, ensuring immediate intervention for life-threatening situations. Residents can access routine medical, dental, and psychiatric services through a structured sick call system, where they submit requests via kiosk to the medical department. Healthcare staff, including nurses and physicians, conduct regular sick call sessions and schedule specialized appointments with psychiatrists and dentists as needed.

Beyond healthcare services, the facility may offer educational programs designed to support residents' personal development and preparation for reentry. These programs often include basic literacy classes, GED preparation, and vocational training opportunities that align with local employment needs. Counseling services typically complement the medical offerings, potentially including substance abuse programs, anger management classes, and mental health support groups that work alongside the psychiatric services already in place.

The detention center may also provide various support services to help residents maintain family connections and prepare for successful community reintegration. These could include supervised visitation programs, legal assistance resources, and case management services that coordinate with community organizations. Work programs within the facility often give residents opportunities to develop job skills while contributing to facility operations, potentially including kitchen services, maintenance duties, and administrative support roles that provide valuable work experience.

Daily Life & Visitation

Medical care protocols at Caldwell County Detention Center establish a structured approach to health services, with inmates required to report any illnesses or medical concerns to detention officers. The facility maintains emergency medical care availability around the clock, while routine services including mental health, dental, and psychiatric care operate on scheduled basis. Inmates can request non-emergency medical attention by completing sick call forms through the facility kiosk system, with medical staff conducting regular sick call sessions and scheduling appointments with physicians, psychiatrists, or dentists as needed.

The detention center typically operates on a structured schedule that may include designated meal times, recreation periods, and programming hours throughout the day. Inmates often have access to educational opportunities, work assignments, and religious services as part of their daily routine. The facility commonly provides basic necessities including meals, clothing, and personal hygiene items, while maintaining security protocols that govern movement within the facility and interaction between inmates and staff.

Family connections remain an important aspect of life at the facility, with visitation programs typically available to help inmates maintain relationships with loved ones. The center may offer various communication options such as telephone privileges and correspondence services, though these are generally subject to security screening and scheduling requirements. Inmates often have access to recreational activities, library services, and other programs designed to support rehabilitation and maintain mental health during their stay at the facility.