How to visit, scheduling, dress code, and visitor requirements
Caldwell Corrections Center offers both in-person and video visitation, but all visits require an appointment. Schedule by calling or emailing the facility, and call the day before to confirm your appointment and the offender's status. First-time visitors must submit a completed visitor application for staff approval—the offender can provide a blank application and mail it to you. If you're 16 or older, include an approved picture ID with your application. Minors under 16 need a birth certificate instead. The visitor submits the application, not the offender. Under normal circumstances, offenders get one visit per week for up to two hours, typically with up to three approved visitors per session (wardens can modify these limits). Everyone 16 and older must pass through a metal detector and may be pat-searched. Leave your phone, smartwatch, camera, and any recording devices in the car—smart/AI glasses aren't allowed either. Refuse the search, and you won't get in.
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Visiting for the first time can feel overwhelming. But once you understand what Caldwell expects—scheduling an appointment, getting approved, and passing the entrance screening—planning a smooth visit becomes much easier.
North Carolina prisons cap each incarcerated person's approved visitor list at 18 people total. Plan the list carefully, and you can protect the visits—and other privileges—that matter most to your loved one.
Caldwell Correctional Center offers both in-person and video visits through NCDAC. Here's how they compare—and how to figure out which option makes sense for you.
Visits are by appointment only, and you schedule by calling or emailing Caldwell Corrections Center. Call the day before your visit to confirm the appointment and the offender’s status.
Under normal circumstances, an offender may have one visiting session per week, not to exceed two hours. The usual maximum is three approved visitors per session, though a warden may change that limit.
You must submit a completed visitor application and get facility approval before you can visit. If you’re 16 or older, attach an approved picture ID; if you’re under 16, attach a birth certificate—blank applications can be provided by the offender and mailed to you.
No. Cell phones, smartwatches, cameras, recording devices, and smart/AI glasses aren't allowed inside. Everyone 16 and older must pass through a metal detector and may be pat-searched. Refuse the search, and you'll be turned away.
Getting money onto someone's trust account at Caldwell CC comes down to two main options: mail a money order, or use ConnectNetwork for faster deposits.
Helping someone at Caldwell stay connected? Most of what you'll use runs through ViaPath (GTL) and its ConnectNetwork system. Here's how tablet services, phone funding, call timing, and account rules work in North Carolina prisons.
- A completed NCDAC money order deposit form - A money order made payable to **TouchPay Holdings** - The offender’s **full name** and **Offender Number (OID)** (written clearly on the form) - An envelope addressed to: **TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174**
