Phone & Messaging

How to Contact an Inmate at Facility

If you're trying to stay connected with someone inside, start with the contact and account options the facility actually supports.

1 min read Based on general LA policies
How to Contact an Inmate at Facility

Here's what we can confirm: visitors can deposit money into an incarcerated person's account using the JPAY kiosk in the Visitor Processing Area. Beyond that, details on phone calls, mail, email, video visits, kiosk hours, fees, and other deposit methods aren't covered here. Verify those directly with the facility before making a trip or sending money.

How to Contact an Inmate at Facility

Steps to Follow

  • Deposit money into the imprisoned person’s account using the JPAY kiosk in the Visitor Processing Area.

Before counting on the kiosk, confirm it's currently available in the Visitor Processing Area and that visitors can use it on the day and time you plan to go. A few other things to ask about: what payment types the kiosk accepts, whether there are deposit limits, what information you'll need to credit the right person's account (like an ID number), and whether fees apply. If you can't get to the facility in person, ask whether there are alternative ways to add funds besides the on-site kiosk.

Note: Don't assume kiosk hours, fees, or even vendor availability are the same as when this was written. Confirm current rules through the facility's posted visitor information or by contacting them directly.

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