How to Contact an Inmate at Facility
If you're trying to stay connected with someone inside, start with the contact and account options the facility actually supports.
Mail, photos, messaging, and phone/call options for staying in touch.
Most Louisiana facilities use approved third-party vendors for phone calls, video visits, tablet messaging, and electronic photos. The exact vendor, registration steps, and payment options vary by jail. After booking, people in custody can typically place outgoing calls, but incoming calls are usually restrictedâexpect outbound calls to be your main option. Calls and electronic communications are typically monitored. To get set up, create an account with the facility's vendor, register your contact details, and add money to a prepaid or friends-and-family account so charges can process. For video visits or messaging, you'll need a compatible computer, tablet, or smartphone with a webcam and microphone. Confirm any app or browser requirements first.
Search for a loved one and send messages and photos in minutes.
If you're trying to stay connected with someone inside, start with the contact and account options the facility actually supports.
If your loved one is supervised out of Caldwell Parish, start with the Monroe District Division of Probation & Parole. Caldwell Parish falls under Monroe District's coverage, so they're equipped to handle most supervision questions.
Youâll usually need to create an account with the jailâs approved thirdâparty communication vendor and register your contact details. In most cases, you also have to add funds to a prepaid or friendsâandâfamily account before calls or video visits will go through.
Typically, noâcalls and electronic communications in Louisiana detention settings are commonly monitored and/or recorded. Incoming calls are often restricted, so outbound calls are usually the primary option.
Use a compatible computer, tablet, or smartphone with a webcam and microphone, and confirm any required browser or app before you start. Also check that your vendor account has enough funds before you schedule or initiate a video visit or send messages.
Getting your ID and core documents lined up after release makes everything else easierâwork, housing, benefits, appointments. Louisiana's probation/parole orientation pamphlet was created specifically to help people recently released from prison or placed on probation supervision, pointing you toward practical reintegration resources.
The only documented way to add money to someone's account at this facility is through the JPAY kiosk in the Visitor Processing Area.
Visits at David Wade Correctional Center (DWCC) happen Thursday through Saturday, 8:00 a.m. to 4:00 p.m. Plan your travel around that window.