How to send messages, photos, and packages
Most Louisiana facilities use approved third-party vendors for phone calls, video visits, tablet messaging, and electronic photos. The exact vendor, registration steps, and payment options vary by jail. After booking, people in custody can typically place outgoing calls, but incoming calls are usually restricted—expect outbound calls to be your main option. Calls and electronic communications are typically monitored. To get set up, create an account with the facility's vendor, register your contact details, and add money to a prepaid or friends-and-family account so charges can process. For video visits or messaging, you'll need a compatible computer, tablet, or smartphone with a webcam and microphone. Confirm any app or browser requirements first.
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You’ll usually need to create an account with the jail’s approved third‑party communication vendor and register your contact details. In most cases, you also have to add funds to a prepaid or friends‑and‑family account before calls or video visits will go through.
Typically, no—calls and electronic communications in Louisiana detention settings are commonly monitored and/or recorded. Incoming calls are often restricted, so outbound calls are usually the primary option.
Use a compatible computer, tablet, or smartphone with a webcam and microphone, and confirm any required browser or app before you start. Also check that your vendor account has enough funds before you schedule or initiate a video visit or send messages.
Getting your ID and core documents lined up after release makes everything else easier—work, housing, benefits, appointments. Louisiana's probation/parole orientation pamphlet was created specifically to help people recently released from prison or placed on probation supervision, pointing you toward practical reintegration resources.
If you're trying to stay connected with someone inside, start with the contact and account options the facility actually supports.
The only documented way to add money to someone's account at this facility is through the JPAY kiosk in the Visitor Processing Area.
