How to Contact an Inmate at Caledonia Correctional (NC)

If you're trying to reach someone at Caledonia Correctional, here's something that trips people up: the official name changed. Roanoke River Correctional Institution was formerly known as Caledonia Correctional Institution. You'll still hear "Caledonia" in conversation, but paperwork and staff typically use "Roanoke River." When you call or write, mention both names if needed so your questions get routed correctly.

For questions the facility can't answer, contact the North Carolina Department of Public Safety (NC DPS) directly. Their mailing address is 4201 Mail Service Center, Raleigh, NC 27699-4201, and the office is located at 512 N. Salisbury Street, Raleigh, NC 27604-1159. You can reach them by phone at (919) 733-2126 or by fax at (919) 715-8477.

Steps

• ✓ Use both names when you ask questions (Roanoke River Correctional Institution, formerly Caledonia Correctional Institution) so you’re talking about the right facility.
• ✓ Use NC DPS as your starting point for official contact information and escalation: (919) 733-2126; fax (919) 715-8477; mailing address 4201 Mail Service Center, Raleigh, NC 27699-4201; office location 512 N. Salisbury Street, Raleigh, NC 27604-1159.
• ✓ If your question involves the cannery or work-related concerns, mention that audits happened and the cannery resumed, then verify what’s currently in place.

Before acting on any information you receive, confirm you and the person you're speaking with are talking about the same facility. Since Roanoke River Correctional Institution was formerly known as Caledonia Correctional Institution, mix-ups happen when people use "Caledonia" informally. Double-check current contact channels too (phone, fax, and which address to use for official mail). NC DPS is a good starting point: telephone (919) 733-2126, fax (919) 715-8477, mailing address 4201 Mail Service Center, Raleigh, NC 27699-4201, office location 512 N. Salisbury Street, Raleigh, NC 27604-1159. If your questions involve the cannery or related programming, verify what's currently active. Cannery operations were temporarily suspended for audits and have since resumed, but confirm the current status before making any plans based on it.

1. Contact NC DPS for confirmation. Use (919) 733-2126 (or fax (919) 715-8477) to confirm the correct facility name to reference and the current, official contact pathway.
2. Ask directly about cannery-related issues. If your situation involves the cannery, reference that it was suspended for audits and has resumed, then confirm what services or assignments are currently operating.
3. Get clarity in writing when money or timing is involved. If the answer affects finances, deadlines, or major decisions, ask for the information to be provided or confirmed in a written form through the appropriate NC DPS channel.