How to deposit funds, commissary, and payment options
Money deposits for people at Caledonia Correctional go through North Carolina's state-approved third-party vendors. Depending on availability, you can deposit through a website or mobile app, by phone, at an in-person kiosk or retail location, through cash-deposit partners, or by mailing a money order. Funds go into the person's trust (commissary) account for store purchases and other approved debits. Any remaining balance is returned when they leave custody or transfer. To avoid rejected or misapplied payments, enter the incarcerated person's exact booked name and inmate or account number. If mailing a money order, include the required deposit slip and make it payable to the vendor name listed on NCDAC forms. Don't include letters, photos, or staples.
Search for a loved one and send messages and photos in minutes.
North Carolina commonly offers deposits through a vendor website or mobile app, a phone deposit line, in-person kiosks or retail cash-deposit locations, cash-deposit partners, and mailed money orders. Check the facility's page or vendor instructions to confirm which options are accepted at this location.
Use the incarcerated person’s full booked name and inmate or account number exactly as shown. Include your sender information as required by the vendor so the deposit can be processed correctly.
Follow the vendor's rules for mailed deposits. Generally, you'll need a money order made payable to the vendor name on NCDAC forms, plus the required deposit slip. Don't include letters, photos, staples, or other extras.
If you're trying to reach someone at Caledonia Correctional, here's something that trips people up: the official name changed. Roanoke River Correctional Institution was formerly known as Caledonia Correctional Institution. You'll still hear "Caledonia" in conversation, but paperwork and staff typically use "Roanoke River." When you call or write, mention both names if needed so your questions get routed correctly.
Sending money is usually straightforward once you confirm the facility name and current rules. This facility has some unique operations, so a quick verification step upfront can save you time.
Visiting is easier when you know the facility's current name and what to expect at security. Here's what you need to avoid getting turned away at the door.
