California City Corrections

Most visits at California City Correctional are scheduled through the Visitation Scheduling Application (VSA), accessible from any web-enabled device. First-time users need to claim their VSA account before booking—look for a

Before sending funds to someone at California City Correctional (CAC), confirm their full name, CDCR number, and facility using the Facility Locator—this ensures your money reaches the right person. CDCR-approved EFT vendors are GTL/ConnectNetwork, JPay, and Access Corrections. ConnectNetwork-affiliated services can process trust/commissary deposits, with fees varying by deposit amount. EFT deposits typically post within 1–3 days, though vendor fees and posting times affect when funds become available. Mailing money? JPay lockbox money orders must be payable to JPay and sent to the Los Angeles lockbox—don't include letters or notes. Checks or money orders mailed directly to the institution (payable to CDCR) have no fee but are held for 30 days. Some purposes, like family visiting funds, may not accept EFT. Keep in mind that CDCR may deduct restitution from wages and trust deposits.

Need to contact California City Correctional Facility (CAC)? Start with the facility's Visiting Sergeants/Lieutenants contact list, which includes a phone number and extension for reaching custody or unit staff directly. If the facility can't resolve your concern, you can escalate by mail to the Director of the Division of Adult Institutions at the Sacramento P.O. Box address listed for escalation. When calling, aim for the right office: custody and location questions typically go to intake or unit staff, records and release questions to Records & ID, and medical questions to the Health/Records unit. Have the incarcerated person's full name, any known aliases, and date of birth or booking/ID number ready. Bring a government-issued photo ID for records or property requests.

California City Correctional (CAC) offers several ways to get help or raise concerns as a visitor. You can write to the Warden, and the Warden's Office will review incoming correspondence and forward letters to the appropriate staff or department. On prison grounds, the Visitor Center is a practical first stop on visiting days—staff help with clothing, babysitting arrangements, transportation questions, and explaining visiting rules. The facility also maintains an Inmate Family Council (IFC) with member names posted, plus an on-site suggestion box for visitor feedback. For current operational details like visiting hours, required ID, scheduling, approved vendors, and fees, check CAC's official page or state resources.