How to Schedule Your First In-Person Visit at California City Correctional Facility Using VSA

Before scheduling anything, confirm that visiting is open at the facility. Each institution's warden and healthcare CEO decide visiting status based on active case counts, resolution timelines, and other health factors outlined in the department's Roadmap to Reopening.

Double-check the scheduling method for your location so you're not troubleshooting the wrong system. Most facilities - including California City - use the Visitation Scheduling Application (VSA) to book visits.

First time using VSA? Set aside extra time upfront. You'll need to claim your account before you can schedule anything.

You don't need special equipment. VSA works on any web-enabled device - computer, smartphone, or tablet.

California City Correctional Facility offers in-person visiting on Friday, Saturday, and Sunday. Once your account is set up and you're approved, you'll book your visit time directly in VSA.

If VSA doesn't seem to be working for your situation, you're not necessarily doing anything wrong. Most visits are booked through VSA, but some locations use email or phone instead - camps, for example.

Can't get scheduled online? Contact the visiting staff instead of starting over. Correctional Officers in visiting can help with scheduling and resolve issues. For bigger problems - or concerns about a visiting officer - reach out to the Visiting Sergeant or Lieutenant.

• ✓ Your full name (as it appears on your ID)
• ✓ The incarcerated person’s name
• ✓ The incarcerated person’s CDCR number (if you have it)
• ✓ The date(s) you’re trying to visit (Friday–Sunday)
• ✓ A couple of preferred time options, in case your first choice isn’t available
• ✓ A brief description of what’s happening in VSA (for example: can’t claim the account, can’t see available slots, error message)

1. Confirm you’re approved to visit before you schedule - if you aren’t on the approved visitor list yet, VSA scheduling won’t help.
2. Use a device you can reliably access - since VSA works on computers, smartphones, and tablets, pick the one you’ll have with you if you need to check details later.
3. Save your confirmation details - once you schedule, keep the confirmation information handy so you can reference it if you need help from visiting staff.
4. Arrive early on the day of your visit - first visits take longer because you’re learning the check-in flow, and late arrivals may miss their slot.
5. Bring a valid government-issued photo ID - if your ID is expired or doesn’t match your name, you can be turned away at check-in.
6. Dress simply and conservatively - if you’re unsure about an outfit, choose something more basic to avoid problems at the door.