Phone & Messaging

How to Contact an Inmate at Facility

The easiest way to set up an in-person visit is through the GTL/CDCR visit portal. Pick your date, time, and location, then get instant confirmation.

2 min read Based on general CA policies
How to Contact an Inmate at Facility

Sign in to the GTL/CDCR visit portal to schedule visits. You can choose the date, time, and location that works for you, and the system confirms your visit right away. Already have visits on the calendar? Use the same portal to manage or change those appointments.

Note: CDCR regulation notice NCR 23-15 lists Josh Jugum at (916) 445-2266 and the Regulation and Policy Management Branch at P.O. Box 942883, Sacramento, CA 94283-0001. This contact is for submitting comments on proposed regulations, not for scheduling visits.

How to Contact an Inmate at Facility

Steps to Follow

  • Sign in to the GTL/CDCR visit portal
  • Select the inmate you want to visit
  • Choose your preferred date, time, and location
  • Confirm the booking
  • Save your instant confirmation for your records

The portal handles scheduling, but it won't answer every practical question. Before making plans, confirm the inmate is eligible for visits and check what ID you need to bring. Also verify any visit-day rules that apply to you: what you can bring, any restrictions, or special requirements for your chosen location. If something in the portal is unclear, contact the facility directly. You don't want to show up with the wrong documents or unexpected surprises.

Reminder: Josh Jugum (listed in NCR 23-15) handles written comments on proposed regulations. For operational issues like visit problems, contact the facility directly instead.

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