How to Schedule a Video Visit at Calipatria State Prison (GTL): Step-by-Step Setup
Setting up a video visit at Calipatria State Prison through the GTL visitation site comes down to three steps: create your account, sign in, and schedule. Here's how to get it done without going in circles.
This walkthrough covers both first-time visitors and returning users booking another visit. Before you start, have your login info handy (your Visitor ID or email, plus your password). Use a device with a stable internet connection so you can finish booking in one sitting.
Never used the GTL visitation site before? Start on the Log On page and look for the "CLAIM ACCOUNT" link. Click it, then follow the on-screen prompts to create your account. Once that's done, you'll be able to schedule visits.
Already have an account? Use the "Returning Users" sign-in area. You can log in with either your Visitor ID or your email, plus your password. Pick whichever one you remember, since you'll need to be signed in before you can schedule or manage visits.
Tip: If you cannot remember your password, use the “Forgot your password?” link on the GTL visitation site to start the reset process.
Once you're signed in, click "Schedule Visits." Choose the date, time, and location that works for you. Before you finalize, double-check your selections on screen to make sure you're booking the visit you actually want.
Note: The GTL visitation site has a language option labeled “Español.” If you switch to Spanish, you can follow the same steps to sign in and schedule your visit.
At the bottom of the GTL visitation page, you'll find links to the site's Terms of Use and Privacy Policy. These documents are hosted on legal.telmate.com and explain the rules for using the service and how your information is handled.
The site footer shows: "© 2015-2026 ViaPath Technologies. All Rights Reserved." That's a quick way to confirm the platform operator if you're saving account details or looking up help information.
Troubleshooting
- ✓ Try signing in again using the other login option (Visitor ID if you were using email, or email if you were using Visitor ID).
- ✓ If you are stuck at login, use the “Forgot your password?” link and complete the password reset.
- ✓ Review the Terms of Use and Privacy Policy (listed on the page) if you want to confirm how the service works and what it requires from you.
- ✓ If you still cannot schedule after signing in, look on the GTL visitation site for its support or contact options and use those to get account-specific help.
- ✓ This guide covers account setup and scheduling only. Visit rules like hours, eligibility, and any fees are handled separately by policy.
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