How to Schedule a Video Visit at Canyon County Jail (including your free 60 weekly minutes)
Scheduling a video visit at Canyon County Jail is straightforward once you understand the system. Here's what you need to know about CTel visits, booking windows, the two-hour scheduling rule, and your free 60 minutes each week.
Canyon County Jail uses CTel for video-only visitation - there are no traditional in-person contact visits. Everything runs through CTel's video system, so your first step is getting familiar with how to schedule and access video visits.
Reminder: All video visitation is subject to recording and monitoring, so assume anything said or shown during a visit may be reviewed.
Here's the rule that catches people off guard: you must schedule CTel video visits at least two hours in advance. Try to book last-minute and it won't go through. Build that buffer into your plan, especially if you're aiming for a specific time slot.
Most visitors schedule through InmateSales.com. This is also where you add money to an inmate's account for video visits and phone calls - important if you're booking remote visits beyond the free weekly minutes.
Can't schedule online? There's a CTel kiosk in the jail lobby for booking video visits. You can also add funds to an inmate's account there, which helps if you need to sort out a payment issue quickly.
Each inmate gets 60 free minutes of video visits per week. These minutes don't roll over - use them or lose them. Plan your visits with that weekly reset in mind.
Daily Blocks Tips
- ✓ 8:00 a.m. – 10:30 a.m.
- ✓ 12:00 p.m. – 4:30 p.m.
- ✓ 7:00 p.m. – 11:00 p.m.
When picking a time, check the daily blocks first, then work backward at least two hours to meet the scheduling requirement. If you're booking remotely, get everything set up on InmateSales.com - including any funding - before selecting your slot. That way you're not scrambling at checkout. Hit a snag online? The CTel kiosk in the jail lobby works for both scheduling and adding funds.
Remote video visits cost $0.20 per minute. You'll need a high-speed internet connection plus a device with a webcam, microphone, and speakers.
Privacy note: All video visits are recorded and monitored. Keep the conversation appropriate and avoid sharing sensitive information.
- Confirm your visit was scheduled at least two hours ahead - CTel visits must be booked two hours in advance, so double-check the start time you selected.
- Verify scheduling and funding on InmateSales.com - use the site to confirm the visit is on the calendar and to add money to the inmate’s account if needed for video visits.
- Use the CTel kiosk in the jail lobby if you can’t get it working online - the lobby kiosk can be used for video visits and for placing funds into the inmate account.
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