Scheduling a Video Visit at Canyon County Jail: The Two-Hour Rule and Time Blocks
At Canyon County Jail, every video visit has to be scheduled at least two hours ahead of time. Video visitation is available seven days a week in three daily blocks: 8:00 a.m. to 10:30 a.m., 12:00 p.m. to 4:30 p.m., and 7:00 p.m. to 11:00 p.m.
Here's the key rule: all video visits must be scheduled at least two hours in advance. You can't book something starting in the next hour. Every appointment needs that two-hour buffer, regardless of which day or time block you're aiming for.
Tip: Want to visit today? Look at the next available block and schedule early. Requests made inside the two-hour window won't go through.
Time Blocks
- ✓ 8:00 a.m. to 10:30 a.m. (7 days a week)
- ✓ 12:00 p.m. to 4:30 p.m. (7 days a week)
- ✓ 7:00 p.m. to 11:00 p.m. (7 days a week)
Start by picking the block that fits your schedule, then work backward to make sure you're meeting the two-hour rule. Say it's late morning and you want a midday visit - you'll need to schedule early enough that your chosen slot starts at least two hours from now. Already inside that window? Pick a later time block instead.
Canyon County Jail uses InmateSales.com for video visit scheduling. That's also where you can add money to an inmate's account for video visits or phone calls. Prefer to handle things in person? There's a kiosk in the jail lobby.
- Decide how you’ll schedule - Use InmateSales.com, or go to the CTel kiosk in the jail lobby.
- Schedule the visit - Pick a time that falls within one of the daily visitation blocks.
- Add funds if needed - You can place money into the inmate’s account through InmateSales.com or at the CTel kiosk in the lobby.
All video visits at Canyon County Jail are recorded and monitored. Assume the call isn't private, and keep your conversation focused on staying connected and supportive.
Reminder: Avoid sharing sensitive personal details during your video visit - it may be recorded.
Quick Step Guide
- ✓ Choose a daily time block: 8:00 a.m.–10:30 a.m., 12:00 p.m.–4:30 p.m., or 7:00 p.m.–11:00 p.m. (available 7 days a week)
- ✓ Make sure you’re at least two hours ahead of the visit time before you try to book
- ✓ Schedule the visit through InmateSales.com, or use the CTel kiosk in the jail lobby
- ✓ If you need to add money to the inmate’s account for video visits or phone calls, do that on InmateSales.com or at the lobby kiosk
Final check: Pick your block, schedule at least two hours ahead, and book through InmateSales.com or the CTel kiosk in the lobby.
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