Understanding Canyon County Jail's Free Video Visit Minutes and Costs

All visits at Canyon County Jail happen through CTel's video system - there's no in-person visitation. Each inmate gets 60 free video minutes per week. Use them or lose them: unused minutes don't roll over to the following week.

Need more time? Once the free 60 minutes are gone, additional remote video visits cost $0.20 per minute. Those charges kick in automatically when the free allotment runs out.

Schedule video visits and add funds through InmateSales.com. If you think you'll go over the free 60 minutes, load money beforehand so your visit doesn't get cut short.

Prefer to handle things in person? There's a CTel kiosk in the Canyon County Jail lobby where you can start a video visit or add money to an inmate's account.

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• ✓ Treat the 60 free minutes as a weekly “cap” and plan visits around it, since unused minutes don’t accumulate.
• ✓ Split your time into shorter video visits across the week so you’re less likely to run over into paid minutes.
• ✓ Decide your maximum visit length ahead of time so you stay within the free allotment when possible.
• ✓ If you expect to exceed the free minutes, add funds ahead of time through InmateSales.com.
• ✓ If you prefer to fund in person, use the CTel kiosk in the jail lobby.
• ✓ Once the free minutes are gone, remember the meter runs at $0.20 per minute for additional remote video time.

1. Start with the weekly free minutes - assume you have 60 minutes available for the week, and plan from there.
2. Pick a visit length before you connect - keeping visits shorter can help you stay within the free allotment.
3. Add funds if you’ll go over - use InmateSales.com or the CTel kiosk in the jail lobby so paid minutes don’t catch you off guard.
4. Do the quick math on overages - extra remote video time costs $0.20 per minute once the free time is used.