What You Can't Put in a Letter to Canyon County Jail (Avoid These Common Rejection Triggers)
Your mail to Canyon County Jail looks fine - so why was it rejected? Most likely, it's the scanning process. Since January 29, 2024, all incoming inmate mail gets scanned and delivered electronically. Your letter needs to work with a sheet-fed scanner: flat, clean, easy to feed. Anything bulky, textured, or messy? That's what gets refused.
The jail also enforces size and thickness limits for the same reason. Stick to letter-size paper (8.5 x 11 inches) and nothing thicker than light card stock. Oversized or stiff items jam the scanner or fail to process - and that's when rejections happen.
Prohibited Checklist
- ✓ Address labels - labels can peel off or interfere with scanning.
- ✓ Stickers - they add thickness and can cause scanner feed problems.
- ✓ Homemade cards - textured materials and add-ons don’t scan cleanly.
- ✓ Musical cards - the electronics and bulky layers aren’t allowed.
- ✓ Non-white envelopes or paper - colored stock is prohibited.
- ✓ Drawings from coloring books - pages from coloring books aren’t permitted.
- ✓ Drawings in colored ink, marker, crayon, or glitter - stick to plain writing; colored media and glitter are prohibited.
- ✓ Raised decorations - anything 3D can prevent sheet-fed scanning.
- ✓ Paintings - painted pieces are not allowed.
- ✓ Tracing paper - thin specialty paper is prohibited.
- ✓ Paint - any painted-on material is prohibited.
- ✓ Whiteout - correction fluid isn’t allowed.
- ✓ Glue - adhesives are prohibited.
- ✓ Any other liquid form - liquids of any kind are prohibited in mail.
- ✓ Stamps - don’t include loose stamps in the envelope.
- ✓ Blank envelopes - don’t send extras for the inmate to use.
- ✓ Stationery - don’t include unused writing paper or stationery sets.
- ✓ Cash - never mail cash with a letter.
- ✓ Checks - don’t include personal checks.
- ✓ Any other form of currency - avoid anything that functions like money.
- ✓ Threats of physical harm - threats (or details of criminal activity) can get mail rejected.
- ✓ Plans to smuggle contraband - anything describing how to bring items in or out is prohibited.
- ✓ Escape plans - any information meant to help someone escape isn’t allowed.
- ✓ Anything that would create a threat to facility security - if the content creates a security risk, it can be rejected.
Want your mail to go through without issues? Keep it simple. Use plain white, letter-size paper (8.5 x 11 inches) and avoid anything thicker than light card stock. A standard flat card beats anything with layers, attachments, or decorations - remember, everything has to feed through a sheet-fed scanner for electronic delivery.
- ✓ Write the inmate’s full name and inmate ID on the envelope.
- ✓ Put a return address on the envelope.
Letter got rejected? First, double-check the address. Canyon County Jail requires all inmate mail go to one of two approved addresses - mail sent anywhere else after March 29, 2024 gets returned. Before resending, make sure you're using the correct approved address for your type of mail.
Tip: Since Canyon County Jail scans and delivers mail electronically, fix any format issues before resending. Use flat, scanner-friendly pages and skip anything on the prohibited list.
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