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How to contact an inmate at Cape Vincent Correctional Facility
This comprehensive guide will walk you through how to connect with an inmate at Cape Vincent Correctional Facility. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Cape Vincent Correctional Facility start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Cape Vincent Correctional Facility.
Sending Photos and Postcards

A great way to send love and support to a loved one at Cape Vincent Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Cape Vincent Correctional Facility.
Frequently asked questions about Cape Vincent Correctional Facility
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Cape Vincent Correctional Facility.
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How much does it cost to send a message to Cape Vincent Correctional Facility?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at Cape Vincent Correctional Facility?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Cape Vincent Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Cape Vincent Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of Cape Vincent Correctional Facility?
Mailing address:
Cape Vincent Correctional Facility
36560 NY-12E
Cape Vincent, NY 13618
Phone: (315) 654-4100 -
What are the visiting hours at Cape Vincent Correctional Facility?
Visiting hours at Cape Vincent Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (315) 654-4100 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
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What items are prohibited when sending mail to Cape Vincent Correctional Facility?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Cape Vincent Correctional Facility for their specific mail policies.
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How do I send money to an inmate at Cape Vincent Correctional Facility?
You can send money to an inmate at Cape Vincent Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
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Can I schedule a video visit with an inmate at Cape Vincent Correctional Facility?
Many facilities now offer video visitation as an alternative to in-person visits. At Cape Vincent Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
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What identification do I need to visit an inmate at Cape Vincent Correctional Facility?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Cape Vincent Correctional Facility for specific ID requirements and visitor approval procedures.
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How can I find out an inmate's release date?
To find an inmate's release date at Cape Vincent Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Cape Vincent Correctional Facility36560 NY-12E
Cape Vincent, NY 13618
Phone: (315) 654-4100
Official Website

About Cape Vincent Correctional Facility
Comprehensive rehabilitation programs form the cornerstone of operations at Cape Vincent Correctional Facility, which serves Jefferson County from its location at 36560 State Route 12E in Cape Vincent, New York. The facility typically offers alcohol and substance abuse treatment programs, educational and vocational training opportunities, anger management courses, and family development initiatives designed to support successful reintegration. Additional programming may include guidance and counseling services, recreational activities, religious services, and specialized treatment programs, all working together to address the diverse needs of the incarcerated population.
Under the leadership of Superintendent Marcia Cleveland, this medium security facility for males operates with a focus on providing meaningful opportunities for personal growth and skill development. The facility often includes library and law library services, temporary release programs, trauma treatment, and transitional services to help individuals prepare for their eventual return to the community. Veterans services and volunteer programs may also be available, creating a comprehensive support network that addresses both immediate needs and long-term success factors.
Visitation at the facility takes place on weekends and holidays from 7:30 AM to 2:15 PM, with the latest arrival time at 1:30 PM. The facility accommodates up to four visitors per visit with unlimited daily visits, though space considerations may require voluntary termination or prioritization of distant visitors over local ones (within 100 miles) on a established-come, established-served basis after three hours. Special Housing Unit residents are permitted one non-legal visit within each seven-day period, while legal visits remain unlimited subject to reasonable scheduling requirements.
Programs & Services
Educational and vocational programs form a cornerstone of rehabilitation efforts at Cape Vincent Correctional Facility, working alongside comprehensive substance abuse treatment and anger management services to address the diverse needs of incarcerated individuals. The facility provides alcohol and substance abuse treatment programs designed to help individuals overcome addiction challenges, while anger management programs focus on developing healthy coping strategies and conflict resolution skills. Educational opportunities typically include basic literacy instruction, GED preparation, and vocational training programs that may encompass trades such as carpentry, plumbing, electrical work, or food service, preparing individuals for employment upon release.
The facility’s support services extend beyond traditional programming to include guidance and counseling services, family development programs, and specialized trauma treatment programs. Religious services provide spiritual support and community connection, while library and law library services offer educational resources and legal research opportunities. Cape Vincent may also offer transitional services programs designed to ease the reentry process, veterans services for those who have served in the military, and temporary release programs that allow eligible individuals to maintain community ties through work or educational opportunities.
Recreational programs and volunteer services round out the facility’s comprehensive approach to rehabilitation, providing structured activities and community engagement opportunities. Sex offender treatment programs address specific therapeutic needs, while volunteer services and programs may bring community members into the facility to support various educational, recreational, or counseling initiatives. These diverse programming options work together to create a structured environment focused on personal development, skill building, and successful community reintegration.
Daily Life & Visitation

Weekend visitation at Cape Vincent Correctional Facility begins at 7:30 AM and continues until 2:15 PM, with visitors needing to arrive by 1:30 PM to ensure adequate visit time. Located along State Route 12E in Jefferson County, this medium-security facility for males maintains a structured weekend and holiday visitation schedule that allows up to four visitors per visit with unlimited daily visits, though space considerations may lead to voluntary or mandatory visit terminations after three hours for local visitors within 100 miles of the facility.
The facility typically operates on a regimented daily schedule common to New York correctional institutions, with structured meal times, work assignments, and program participation. Incarcerated individuals may participate in various rehabilitative programs including educational and vocational training, substance abuse treatment, anger management, and religious services. The facility often provides library access, recreational activities, and counseling services as part of its comprehensive programming approach. Those in the Special Housing Unit receive modified privileges, including one non-legal visit per seven-day period during regular visitation hours.
Communication with family members generally follows standard New York Department of Corrections policies, which may include monitored phone calls during designated hours and correspondence subject to facility mail procedures. The facility’s location in Cape Vincent provides a rural setting along the St. Lawrence River region, and family members traveling for visits can typically find the facility using the provided address at 36560 State Route 12E. Various support services, including family development programs and transitional services, are commonly available to help maintain family connections and prepare individuals for eventual reintegration into their communities.
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