Carbon County Corrections Facility, PA

Visiting at Carbon County Corrections Facility follows Pennsylvania's IVS process for scheduling visits and verifying your identity through a Keystone login. Before you can book anything, the inmate must add you to their authorized visitors list. Adults create their own IVS account, while minors are added under a parent or legal guardian's account. Pennsylvania facilities commonly offer both in-person and video visits. For video visits, you join using the IVS link shortly before your scheduled time. Visits run back-to-back, so being on time matters. Rules and availability can vary by housing unit, and some units or special housing may require same-day phone scheduling. Bring a current government photo ID that shows your date of birth, and register using an address that matches your ID.

Carbon County Corrections Facility uses AdvancePay for vendor-managed payments tied to communication services. Under a policy effective Dec 28, 2022, an AdvancePay account becomes inactive and may be forfeited after 180 consecutive days without use. Any activity during that window resets the clock, so keep using the account at least once every 180 days to avoid forfeiture. Need money back from an AdvancePay account? Call ConnectNetwork customer service at 877-650-4249 to request a refund. If you provide contact information to ViaPath and opt in to reminders, you'll receive a text or email at least 30 days before your account expires. One note: ConnectNetwork/Telmate reported a data breach in August 2020 affecting thousands of users' personal information.

Carbon County Corrections Facility uses OffenderConnect for deposits to an inmate's trust (commissary) and prepaid telephone accounts. You can pay online, by phone, or at the on-site kiosk in the lobby. The kiosk accepts cash in $5, $10, $20, $50, and $100 denominations, plus MasterCard and Visa credit or debit cards. Paying by phone? Use the published trust-deposit and telephone payment numbers, and have OffenderConnect Site ID 46 ready. To make sure funds post correctly, enter the inmate's name and facility-specific ID or booking number, select the correct account type, and follow the provider's prompts for payment confirmation.