Caroline Detention Facility, VA

All family and social visits at Caroline Detention Facility are non-contact as of June 29, 2024. Check facility notices for updates before you go. Visiting times depend on custody level: low-medium male 5:30–9:30 p.m., medium-high male 1:30–5:30 p.m., female 11:30 a.m.–1:30 p.m., and Special Management 9:00–10:00 a.m. Weekend general visiting runs 1:30–9:30 p.m. Visits max out at 60 minutes, so arrive early to complete processing. You'll need a valid government-issued photo ID (children under 18 can visit with a parent or guardian without one). Expect search and metal detector screening. Attorneys, consular officials, and clergy arrange visits separately.

Video visitation at Caroline Detention Facility runs through HomeWAV. Create an account and connect using a computer or internet-enabled device—sessions are limited to 20 minutes. HomeWAV sets and processes all fees, not the facility. Detainees also have access to in-cell tablets and virtual visitation through gettingout.com. Attorneys can schedule legal visits by emailing legal.coordinator@carolinedf.org. For in-person visits, bring a valid government-issued photo ID. Since video and tablet services are vendor-run, handle setup, verification, billing, and device requirements through the provider before your first visit.

Address mail exactly like this: (Detainee Name & Number) Caroline Detention Facility P.O. Box 1460 Bowling Green, VA 22427. Always include the detainee's full name and official ID number. Print your full physical return address so undeliverable mail can come back to you. In Virginia, personal mail often goes through an off-site processing vendor—pages get scanned for electronic delivery, and originals may be destroyed afterward. These centers typically limit paper size, page counts, and photo size/quantity. Packages usually aren't accepted, and cash or personal checks inside letters are commonly prohibited. Send everything to the P.O. Box rather than the physical facility address.

Caroline Detention Facility's mailing address is 11093 S. W. Lewis Memorial Drive, P.O. Box 1460, Bowling Green, VA 22427. The main phone number is 804-633-0043, and the website is CarolineDF.org. Questions or comments? Reach the Superintendent or Assistant Superintendent at 804-633-0043. Call the main number for visitation info, inmate records, or to get directed to the right office. For mailed correspondence or documents, use the postal address above. Job inquiries go through the facility site or the email contact listed there. Before calling or visiting, have the person's full legal name and date of birth or booking/ID number ready. Bring photo ID for any in-person records requests or pickups.