How to send messages, photos, and packages
Video visitation at Caroline Detention Facility runs through HomeWAV. Create an account and connect using a computer or internet-enabled device—sessions are limited to 20 minutes. HomeWAV sets and processes all fees, not the facility. Detainees also have access to in-cell tablets and virtual visitation through gettingout.com. Attorneys can schedule legal visits by emailing legal.coordinator@carolinedf.org. For in-person visits, bring a valid government-issued photo ID. Since video and tablet services are vendor-run, handle setup, verification, billing, and device requirements through the provider before your first visit.
Search for a loved one and send messages and photos in minutes.
Create a HomeWAV account and connect using a computer or internet-enabled device. Sessions are limited to 20 minutes. For billing or technical issues, contact HomeWAV directly—not the facility.
Yes. CDF lists detainee access to tablets and virtual visitation through gettingout.com. Features and any costs are controlled by the tablet vendor.
Bring a valid government-issued photo ID. You’ll need it to enter and register for visits at the facility.
Use: (Detainee Name & Number) Caroline Detention Facility P.O. Box 1460 Bowling Green, VA 22427.
Write the inmate’s full name and official ID number clearly on every piece of mail. Include your full physical return address so it can be returned if it’s not deliverable.
Packages and parcel deliveries are commonly not accepted and are usually returned to sender. Cash and personal checks inside letters are commonly prohibited, and processing centers often limit photo size and how many photos you can include.
Visiting at Caroline Detention Facility happens on weekends, but your exact time slot depends on your loved one's custody classification. Match the right window below and plan around the facility's processing cutoffs.
Planning a visit to Caroline Detention Facility? As of June 29, 2024, all social visits are non-contact. Here's what that means day-to-day, plus what you can and can't bring.
