How to Add Money to an Inmate's Account at Carroll County Detention Center
Putting money on someone's books at Carroll County Detention Center? You've got three options: online, a lobby kiosk, or the window at the Sheriff's Office.
At a Glance
- ✓ Online (card): Add funds through Tiger Commissary
- ✓ In person (card): Use the kiosk inside the Carroll County Sheriff’s Office lobby
- ✓ In person (cash or money order): Pay at the window during regular business hours (not including holidays and weekends)
The quickest option from home is adding money online through Tiger Commissary with a debit or credit card. This is the facility's main online deposit method.
- Go to the Tiger Commissary deposits area - Start the deposit process for Carroll County Detention Center.
- Select the inmate - Search using the inmate’s last name, or click the first letter of their last name to pull up the list.
- Confirm you picked the right person - Double-check the name before you continue so the money goes to the correct account.
- Enter the deposit amount and pay by card - Finish checkout to submit the deposit.
There's also a kiosk inside the Carroll County Sheriff's Office lobby where you can make a card deposit in person. Handy if you're already nearby or just prefer handling things face-to-face.
Tip: Call ahead to confirm the lobby is open when you plan to visit, and expect kiosk fees on card deposits.
Prefer cash or a money order? The Sheriff's Office accepts both at the window during regular business hours. Just keep in mind this option is weekdays only - no weekends or holidays.
Reminder: Always get a receipt, and double-check the office is open before you go - holidays and weekends are a no-go.
Not all deposits go toward commissary. For video visitation, Carroll County Detention Center uses Smart Communications/SmartInmate - you'll need to create an account through their system.
SmartInmate also handles phone accounts. If you're trying to help someone call you or schedule video visits, make sure you're funding SmartInmate - not Tiger Commissary. Different vendors, different accounts.
Practical Tips
- ✓ Have the inmate’s last name spelled exactly right (Tiger Commissary uses last-name search and first-letter browsing)
- ✓ Decide what you’re funding: commissary money (Tiger Commissary / lobby kiosk / window) vs. phone/video accounts (SmartInmate)
- ✓ Bring/keep your receipt or confirmation after you deposit (online or in person)
- ✓ If you’re going in person, confirm the kiosk area is accessible and the window is open (regular business hours only; not holidays or weekends)
- ✓ Expect possible vendor fees on card-based deposits (online or kiosk) and factor that into the amount you’re trying to send
Before you send money: Confirm the window is open (weekdays only, no holidays) and check for processing fees so your deposit goes through without a hitch.
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