How to send messages, photos, and packages
At Carroll County Sheriff's Office, inmate phones are located in each cell block and operate as collect calls only—three-way calling isn't permitted. All calls are recorded and may be monitored, except for legal consultations. When you receive a collect call, the automated voice menu lets you manage it: press option 2 to accept calls or option 6 to block a number. The facility also provides information on requesting call blocks through correctional billing providers and carriers. Having trouble with the phone system? Contact Securus Technologies at 1-800-844-6591. Since vendor rules can vary, set up any required accounts with approved vendors before expecting calls or video visits.
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Address your letter using the inmate's full name and ID number — exactly as it appears on their jail records. Here's the format: INMATE'S FULL NAME & ID NUMBER Carroll County Jail 1000 Newnan Road Carrollton, Georgia 30116
Yes. All inmate telephone calls are recorded and may be monitored. Legal consultations are excluded.
Use the automated voice-menu options: option 2 to accept collect calls, or option 6 to restrict a number. The facility also lists ways to request call blocks through correctional billing providers and carriers.
For telephone service problems, the facility directs you to contact Securus Technologies at 1-800-844-6591.
Address mail to Carroll County Jail, 1000 Newnan Road, Carrollton, and include the inmate’s full name and ID on the envelope.
Carroll County Jail processes postcards electronically. Under their policy, the original postcard is destroyed rather than returned.
Incoming non-privileged mail is inspected for security, then processed. Once it passes inspection, it’s delivered to inmates as soon as possible.
Visiting someone at Carroll County Jail is straightforward once you know what to expect. The two things that trip people up most? Check-in registration and the jail's strict no-items policy.
Carroll County Jail offers commissary for inmates, but it's a privilege — not a right. The jail can suspend access at any time with little or no notice. Keep that in mind before placing any order.
Getting a collect call from Carroll County Jail can be confusing the first time. Here's how the phone system works, what to press to accept or block calls, and who to contact when something goes wrong.
