Send Photos & Mail at Carson City Correctional Facility

How to send messages, photos, and packages

Overview

For general questions or to submit visiting applications at Carson City Correctional Facility, email mdoc-carsoncity-public@michigan.gov. Across Michigan correctional facilities, families typically stay in touch through phone calls, scheduled remote or on-site video visits, and tablet-based messaging (including photos and electronic mail). Most of these services run through third-party vendors. One thing to know: non-legal phone calls and video visits are routinely recorded and monitored, so avoid discussing privileged legal matters on those channels. To receive calls or schedule video visits, you'll typically register with the approved vendor, request approval as an authorized visitor, then use the vendor's portal to manage your account. Vendors set the fees and screen all messages and photos.

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Quick Facts

  • The public email for general questions and visiting applications is mdoc-carsoncity-public@michigan.gov.
  • Non-legal phone calls and video visits are routinely recorded and monitored.
  • You typically must register with the facility’s approved vendor and request approval as an authorized visitor before scheduling video visits.
  • Tablet messages and photos are screened and subject to vendor fees and content rules.

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Common Questions

What is the email to contact Carson City Correctional Facility about visits?

Email mdoc-carsoncity-public@michigan.gov for general questions and visiting applications.

Are phone calls and video visits monitored at Carson City Correctional Facility?

Non-legal calls and video visits are routinely recorded and monitored at Michigan facilities. To confirm Carson City-specific monitoring rules, email mdoc-carsoncity-public@michigan.gov.

How do I set up video visits or accept calls with an incarcerated person?

Start by registering with the facility's approved vendor and requesting approval as an authorized visitor. Once approved, create a vendor account and use the vendor's portal to schedule video visits or set up a prepaid or receiving phone account.

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