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Send Photos & Mail at Carson City Jail

How to send messages, photos, and packages

Overview

Carson City Jail uses Inmate Calling Solutions (IC Solutions) for phone service. Each incarcerated person gets a phone PIN at booking. Calls can be paid through commissary fund transfers or collect calls, depending on how the account is set up. To get connected, create an account with IC Solutions, add the inmate as a contact using their name and ID, then fund the account through the vendor's web portal, phone/IVR, or kiosks. Need to reach someone quickly? Plan around these systems—detention center staff won't deliver messages to inmates or discuss medical (HIPAA) information with callers. Vendor-mediated communications (including digital messages and video visits) are typically monitored. In many Nevada facilities, web-generated messages may be printed for delivery during mail call.

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Quick Facts

  • Carson City Jail uses Inmate Calling Solutions (IC Solutions) for inmate phone service.
  • Inmates are assigned a personal phone PIN at booking for use with the phone system.
  • Inmates may transfer commissary funds toward calling services or place collect calls through the IC Solutions system.
  • Detention center staff will not deliver messages to inmates or discuss inmates' medical (HIPAA) information with callers.
  • Carson City Jail’s mailing address for inmate correspondence is 897 E. Musser St.

Send Photos & Mail Guides

Common Questions

How do I set up phone access for an inmate at Carson City Jail?

Set up an account with IC Solutions, then add the inmate as a contact using their name and ID. Fund the account through the vendor’s portal, phone/IVR, or kiosks; the inmate uses the phone PIN assigned at booking to place calls using available prepaid/debit/collect options.

Can detention center staff deliver messages to inmates or discuss medical information?

No. Detention center staff are prohibited from delivering messages to inmates, and they won’t discuss an inmate’s medical (HIPAA) information with callers.

Are web-generated or emailed messages delivered directly to inmates at Carson City Jail?

Not always. Vendor-mediated digital messages and video visits are typically monitored, and some systems print web-generated messages for delivery during mail call; check vendor and facility content restrictions before sending anything.

Where do I send mail for an inmate at Carson City Jail?

Send inmate mail to 897 E. Musser St. Include the inmate’s full name and booking/ID number and your return address on the envelope; mail is delivered Monday–Friday except holidays, and it will be screened before delivery.

Can I send items generated from websites or email to an inmate at Carson City Jail?

No. Carson City Jail’s mail rules specifically prohibit certain items, including anything generated from websites or email. Check the jail’s rules before sending other nonstandard items so they aren’t returned.

Will my letter be opened and inspected before it reaches the inmate?

Yes. Incoming mail is opened and screened for contraband or prohibited content, and it may be rejected or returned if it doesn’t meet the rules.

Other Guides for Carson City Jail

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Getting Your Property Back from Carson City Sheriff's Office

Need to pick up property or evidence from the Carson City Sheriff's Office? You'll deal with the Property and Evidence unit at 911 E. Musser St., Carson City, NV 89701. Call them at (775) 283-7862 or email Evidence@carsoncity.gov.

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