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How to Schedule Video Visits with NCIC for Carter County Jail

• 2 min read • cartercountysheriff.us
How to Schedule Video Visits with NCIC for Carter County Jail

Carter County Jail uses NCIC Inmate Communication Systems for video visits and phone services. You'll use the NCIC website to schedule video visits, make calls to an inmate, and add money to their phone account.

  1. Create an account on the NCIC website - This is the required first step before you can schedule a visit.
  2. Sign in to your new NCIC account - Once you’re logged in, you’ll be able to search for the facility and the person you want to visit.

Once you're signed in, select the Carter County facility inside NCIC. Then choose the inmate you want to visit from the facility's list. Not seeing the right person? Double-check the spelling and make sure you're looking under the correct Carter County facility - the name needs to match the jail's records exactly.

After selecting the inmate, pick an available date and time for your video visit using NCIC's scheduling options. Confirm the selection in your account so everything is locked in.

NCIC handles phone services for Carter County Jail too. Through the same portal, you can make calls to an inmate and add funds to their phone account so they can stay in touch.

  • ✓ Create (or sign in to) your NCIC account
  • ✓ Add a payment method or funds in the NCIC portal
  • ✓ Locate the inmate under the Carter County facility
  • ✓ Confirm your payment/funding action in your account

Attorney and counsel visits aren’t scheduled through NCIC at Carter County Jail. Those visits are scheduled with the jail administrator, so you’ll need to contact the jail directly to arrange legal visitation.

How to Schedule Video Visits with NCIC for Carter County Jail

Running into problems? Start with the basics: make sure you're signed into your NCIC account, then confirm you've selected the Carter County facility and the correct inmate. If things still aren't working, contact NCIC support for help with the website.

Tip: If you aren’t seeing any scheduling options, verify the inmate is listed under the Carter County facility and that you’re logged into an active NCIC account before you reach out for help.

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