How to visit, scheduling, dress code, and visitor requirements
Carter County Jail offers several ways to visit, including in-person time at on-site kiosks, scheduled remote video visits, phone visits, and mail. Before visiting, you'll need to submit a visitor application. Adults (18+) are typically screened with a background check before approval. Requesting a visit doesn't mean it's confirmed. Facility staff will contact you to approve and confirm the appointment, so schedule early and wait for that confirmation before showing up. How much visiting time you get can depend on the inmate's security level and housing status. Attorney visits follow separate confidentiality procedures and are usually arranged directly through jail administration.
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Carter County Jail uses NCIC Inmate Communication Systems for video visits and phone services. You'll use the NCIC website to schedule video visits, make calls to an inmate, and add money to their phone account.
Setting up a video visit comes down to getting into the right system. Carter County Jail runs personal video visits and phone services through NCIC Inmate Communication Systems—so your first step is creating an NCIC account and scheduling from there.
Start by submitting the jail's visitor application (adults typically go through a background check). Processing can take several weeks, so be patient. Once approved, schedule your visit and don't show up until staff confirm the appointment.
If you are 18 or older, bring a government-issued photo ID. The name on your ID must match the name on the scheduled visitor list to be admitted.
Many jails offer on-site kiosk visits along with remote video and phone options through third-party vendors. Remote visits and calls are commonly recorded or monitored, and you'll usually need to schedule them in advance.
Every piece of mail going to Carter County Jail needs your first and last name plus a complete return address on the envelope. Missing or incomplete return addresses can stop your letter before it ever reaches your loved one.
If you need to reach someone held at Carter County Jail, start with the facility's main phone number and address. From there, you can confirm the current rules for calls, mail, and visits before sending anything or making the trip.
To make a deposit through JailATM, you'll need to sign in with your email address or user name. You can also create a new account from that same sign-in page. A few key details (fees, processing times, deposit limits, and accepted payment types) aren't covered here, so verify those directly on JailATM before submitting a payment.
