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Guides for This Facility

How to Receive Calls from Casa Grande (recognize 702-637-9111) and Pay for Them
Want to receive calls from someone at Casa Grande Transitional Housing? Here's what you need to know: who runs the phone system, what number shows up on your caller ID, and which payment option works best for you.
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Sending Money to Someone at Casa Grande: Deposit Methods and the 14-Day Hold Explained
Want to put money on someone's account at Casa Grande (NDOC)? You have two options: mail a cashier's check or money order with a Lockbox Deposit Coupon, or make an Access Corrections deposit online or by phone using a MasterCard or Visa.
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What Nevada's Family Services Can (and Can't) Help You With — and Where to Look for More
Trying to support someone in Nevada Department of Corrections (NDOC) custody? It helps to know which questions Family Services can actually answer—and which ones need to go somewhere else. Here's a clear breakdown, plus the quickest places to find the information families ask about most.
Read GuideAt a Glance
Communication
- NDOC contracts with Viapath Technologies to provide calling and account billing services at Casa Grande Transitional Housing.
- Friends and family can create and fund a prepaid AdvancePay account through ViaPath/ConnectNetwork using phone or web.
- Offenders may use money from their NDOC Trust accounts to purchase debit calling time through the Offender Services Commissary Section.
Mail & Letters
- Books and calendars can be mailed to offenders but are subject to limitations under NDOC regulations.
- Items that NDOC offers through the facility canteen or AccessSecurePak may not be mailed from outside sources.
- Personal clothing and food packages must be ordered via SecurePak rather than sent directly through the mail.
Sending Money
- Casa Grande accepts Lockbox deposit coupons with cashier's checks or money orders and Access Corrections card deposits.
- Deposit coupons must be printed or obtained from the offender before mailing.
- Money orders and cashier's checks received directly by NDOC are available to the offender 14 calendar days after receipt.
Inmate Lookup
- Publicly available offender information for this facility is accessible through the NDOC Offender Search.
- Contact the institution directly for more specific location, status, or classification information.
- NDOC generally only has custody of offenders sentenced to Nevada State Prison who are currently serving those sentences.
Contact Info
- Casa Grande Transitional Housing’s listed caller ID phone number is 702-637-9111.
- NDOC supplies the official phone numbers for tablet support, AdvancePay, trust deposits, and ConnectNetwork/GettingOut support associated with this facility.
- Different needs (custody status, vendor payments, medical questions) may use separate phone lines; confirm which number you need before calling.
Facility Info
- NDOC has a compassionate release program for terminally ill offenders or those with substantial physical handicaps.
- Requests for compassionate release are generally initiated by the NDOC Medical Division.
- NDOC Family Services provides general information and assistance but cannot help with merit credits, housing/relocation, healthcare details, or offender releases.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Communication
Viapath Technologies handles phone and billing services at Casa Grande Transitional Housing. To receive calls, create and fund a prepaid AdvancePay account through ViaPath/ConnectNetwork by phone or online. Calls can also be billed to your local telephone bill, though accounts may be subject to a 90-day rolling spending limit and a monthly fee from the phone provider. Residents can use money from their NDOC Trust accounts to buy debit calling time through the Offender Services Commissary Section. NDOC may restrict phone use—limits on call length, hours, number of calls or monthly minutes, monitoring/recording, blocked numbers, and temporary or permanent denials are all possible. Scheduled video sessions are available through Securus Video Connect.
Read full guideMail & Letters
Books and calendars can be mailed to residents at Casa Grande Transitional Housing, but what qualifies is limited under NDOC Administrative Regulations AR 711 and AR 750. If NDOC already offers an item through the facility canteen or AccessSecurePak, you can't mail in an outside version. That means personal clothing and food packages need to go through SecurePak, not regular mail. All incoming mail gets screened and may be opened or rejected if it contains prohibited content—accurate addressing and following content rules helps prevent delays. For help with the facility catalog or placing an order, call AccessCatalog customer service at 1-800-546-6283.
Sending Money
Casa Grande Transitional Housing accepts two main deposit options: mailed Lockbox deposit coupons paired with a cashier's check or money order, and deposits through an Access Corrections card. For mailed deposits, you'll need the deposit coupon printed ahead of time (or obtained from the offender), along with the offender's full name and ID. Keep timing in mind—money orders and cashier's checks received directly by NDOC are held for verification and won't be available until fourteen calendar days after receipt. Once funds post to the offender trust/commissary account, they can typically be used for commissary, phone/tablet services, and other approved purchases. One important warning: NDOC cautions people who don't already know an offender to be wary of money requests. NDOC does not require payment of fees for release or restitution.
Read full guideInmate Lookup
The main public tool for looking up offender information at Casa Grande Transitional Housing is the Nevada Department of Corrections (NDOC) Offender Search on NDOC's website. NDOC generally only has custody of people sentenced to Nevada State Prison who are currently serving that sentence—parolees and others under community supervision may not appear. Online databases are updated regularly but aren't official legal records, so verify important details with the court or local law enforcement when it matters. To search, open the NDOC Offender Search, accept any on-screen disclaimers, and search by name. No match? Contact the institution directly for location, status, or classification details.
Common Questions
Showing 6 of 18How do friends and family add money for phone calls at Casa Grande Transitional Housing?
Set up a prepaid AdvancePay account through ViaPath/ConnectNetwork and add funds using the vendor’s phone or web options. When prompted, provide the incarcerated person’s name and ID and follow the deposit steps.
CommunicationCan inmates at Casa Grande use commissary or trust funds to pay for phone time?
Yes. Offenders may use money from their NDOC Trust accounts to purchase debit calling time through the facility Offender Services Commissary Section.
CommunicationAre calls and video visits monitored or restricted at Casa Grande Transitional Housing?
Yes—NDOC may limit call length or hours, cap the number of calls or monthly minutes, monitor/record calls, block numbers, or deny phone access temporarily or permanently. Video sessions are handled through Securus Video Connect and should be scheduled in that system.
CommunicationCan I mail books or calendars to someone at Casa Grande Transitional Housing?
Yes. Books and calendars can be mailed, but they’re subject to NDOC limitations under AR 711 and AR 750. Check the current rules before you send anything so it meets the facility’s restrictions.
Mail & LettersCan I send clothing or food as a care package through the mail?
No. If NDOC offers an item through the canteen or AccessSecurePak, outside versions of that item can’t be mailed and may be rejected. Clothing and food packages should be ordered through SecurePak instead of sent through the mail.
Mail & LettersWho do I call if I have questions about ordering from the catalog or SecurePak?
Call AccessCatalog customer service at 1-800-546-6283 for help with catalog orders and SecurePak questions.
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Did You Know?
Casa Grande Transitional Housing in Nevada offers general-population visitation on Sundays from 8–10 a.m. and again from 12–2 p.m. Plan to check in at least 15 minutes before your scheduled visit.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify