Sending Money to Someone at Casa Grande: Deposit Methods and the 14-Day Hold Explained

Casa Grande (NDOC) accepts funds two ways. You can mail a cashier's check or money order using a Lockbox Deposit Coupon, or you can deposit through Access Corrections with a credit or debit card (MasterCard or Visa) or by phone. Going the Lockbox route? You'll need that coupon - it links your payment to the right person and account. If timing matters, Access Corrections is usually faster since you skip the mail and paper processing delays.

• ✓ Print the Lockbox Deposit Coupon from the NDOC site, or use a coupon you get from the offender.
• ✓ If you don’t have a coupon, ask the offender to send one - NDOC places the responsibility for providing coupons on the offender.

Sending a money order or cashier's check directly to NDOC? Build in extra time. Due to counterfeit activity, NDOC holds all money orders and cashier's checks for fourteen calendar days after receipt before the funds become available. So even if your payment arrives quickly, the clock starts when NDOC receives it - then you wait the full 14 days. If your loved one needs that money for essentials, this delay can catch families off guard. Plan ahead.

Need the money there fast? Use Access Corrections with a MasterCard or Visa - online or by phone. It's the easiest way to skip the delays that come with mailing paper payments. Still prefer sending a cashier's check or money order? Get the Lockbox Deposit Coupon first. NDOC requires it, and you can print it from the NDOC site or get it from the offender. It's on them to send coupons to anyone who wants to deposit money on their behalf.

1. Get the right Lockbox coupon first - Print the Lockbox Deposit Coupon from the NDOC site or ask the offender to send you one (they’re responsible for providing coupons).
2. Use Access Corrections when time matters - Depositing by card (MasterCard or Visa) or by calling Access Corrections is the quickest way to avoid the paper-payment hold.
3. Track your dates and keep proof - Save your receipt/confirmation and note when the payment was received so you can count out the 14 calendar days if you mailed a money order or cashier’s check.

Watch out for unexpected money requests - especially from someone you don't know. NDOC warns people to be cautious about sending money for things like "release," "restitution," or other claimed expenses when the request comes from an unfamiliar offender. Here's a key fact: NDOC does not charge fees for any type of release. If someone pressures you to pay a "release fee," that's a scam.