How to send messages, photos, and packages
Staying in touch with someone at Casa Grande Transitional Housing runs through NDOC's contracted communication providers. ViaPath (ViaPath/ConnectNetwork) handles phone calling and billing. Friends and family can set up and add money to a prepaid AdvancePay account online or by phone. Calls can be billed as collect, prepaid or debit, or charged directly to the called party's local telephone bill. The phone provider may apply monthly fees and a 90-day rolling spending limit. The incarcerated person can also use funds from their NDOC Trust account to purchase debit calling time through the facility's Offender Services Commissary Section. Phone access can be limited by NDOC, including call limits and monitoring or recording. For video, Casa Grande uses Securus Video Connect, a web-based system for scheduling and joining sessions.
Search for a loved one and send messages and photos in minutes.
Use ViaPath/ConnectNetwork to create and fund a prepaid AdvancePay account online or by phone. Follow the vendor’s prompts and enter the incarcerated person’s identifying details as requested.
Yes. People at Casa Grande can use money from their NDOC Trust accounts to purchase debit calling time through the facility’s Offender Services Commissary Section.
Yes. Casa Grande uses Securus Video Connect, a web-based system where friends, family, and attorneys can schedule and join video sessions. Create an account, add the person as a contact, then schedule through the vendor portal.
Phone calls at Casa Grande Transitional Housing go through ViaPath Technologies, the contracted provider for the Nevada Department of Corrections (NDOC). Most setup and billing questions will route through ViaPath's ConnectNetwork system.
Want to receive calls from someone at Casa Grande Transitional Housing? Here's what you need to know: who runs the phone system, what number shows up on your caller ID, and which payment option works best for you.
Want to help someone at Casa Grande Transitional Housing stay connected by phone? You have two options: fund an AdvancePay (ConnectNetwork) prepaid account from the outside, or the resident can use money from their NDOC Trust account to buy debit calling time through the facility.
