Send Photos & Mail at Casa Grande Transitional Housing

How to send messages, photos, and packages

Overview

Staying in touch with someone at Casa Grande Transitional Housing runs through NDOC's contracted communication providers. ViaPath (ViaPath/ConnectNetwork) handles phone calling and billing. Friends and family can set up and add money to a prepaid AdvancePay account online or by phone. Calls can be billed as collect, prepaid or debit, or charged directly to the called party's local telephone bill. The phone provider may apply monthly fees and a 90-day rolling spending limit. The incarcerated person can also use funds from their NDOC Trust account to purchase debit calling time through the facility's Offender Services Commissary Section. Phone access can be limited by NDOC, including call limits and monitoring or recording. For video, Casa Grande uses Securus Video Connect, a web-based system for scheduling and joining sessions.

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Quick Facts

  • NDOC has contracted with ViaPath Technologies to provide calling and account-billing services for offenders at Casa Grande Transitional Housing.
  • Friends and family can create and fund a prepaid AdvancePay account through ViaPath/ConnectNetwork using phone or web.
  • Offenders may use money from their NDOC Trust accounts to purchase debit calling time through the facility Offender Services Commissary Section.
  • Calls may be billed to the called party's local telephone bill and accounts may be subject to a 90-day rolling spending limit and monthly fee set by the phone provider.
  • Casa Grande supports web-based video sessions through Securus Video Connect that friends, family, and attorneys can schedule and join.

Common Questions

How do I add money to a Casa Grande inmate's phone account?

Use ViaPath/ConnectNetwork to create and fund a prepaid AdvancePay account online or by phone. Follow the vendor’s prompts and enter the incarcerated person’s identifying details as requested.

Can an inmate at Casa Grande use commissary funds to make phone calls?

Yes. People at Casa Grande can use money from their NDOC Trust accounts to purchase debit calling time through the facility’s Offender Services Commissary Section.

Does Casa Grande offer video visits and how are they scheduled?

Yes. Casa Grande uses Securus Video Connect, a web-based system where friends, family, and attorneys can schedule and join video sessions. Create an account, add the person as a contact, then schedule through the vendor portal.

Other Guides for Casa Grande Transitional Housing

Sending Money

How to Send Money to Casa Grande Transitional Housing (NV)

Want to help someone at Casa Grande Transitional Housing stay connected by phone? You have two options: fund an AdvancePay (ConnectNetwork) prepaid account from the outside, or the resident can use money from their NDOC Trust account to buy debit calling time through the facility.

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