CASWELL CC
Need to reach someone at CASWELL CC? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.
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Guides for This Facility
How to Contact an Inmate at CASWELL CC (NC)
Staying in touch with someone at Caswell Correctional Center usually means scheduling a visit, understanding video visit options, and knowing how to add money to their account.
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How to Send Money to CASWELL CC (NC)
Sending money to someone at CASWELL CC follows North Carolina's trust-fund deposit rules. Two things matter most: who can deposit, and where to mail a money order.
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How to Schedule Your First In-Person Visit at Caswell Correctional Center
Getting the paperwork and scheduling sorted before you leave home makes your first visit go much smoother. Here's how in-person scheduling works at Caswell Correctional Center—and the entry checks that can derail your visit if you're caught off guard.
Read GuideAt a Glance
Visitation
- Visits at Caswell CC are by appointment only; visitors should schedule and confirm the visit the day before.
- Each offender may have up to 18 approved visitors (adults and minors) on their visitor list.
- Under normal circumstances, an offender gets no more than one visit per week not to exceed two hours, with a maximum of three approved visitors per visiting session.
Communication
- CASWELL CC offers video visits through the NCDAC video visiting app.
- Video visits at CASWELL CC are limited to people on an incarcerated person's approved visitors list.
- Most facility communication services are run by third‑party vendors and accessed through vendor apps or websites.
Sending Commissary
- NCDAC partners with ViaPath and subsidiaries to provide the approved vendor options for sending funds to offenders at Caswell CC.
- Only visitors who are approved for a given offender are permitted to deposit funds to that offender’s account.
- Mail money orders for trust deposits payable to TouchPay with a deposit slip to TouchPay Holdings, LLC PO Box 174, Houston, TX 77001-0174.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
Caswell Correctional Center offers both in-person and video visits, all by appointment only. Contact the prison to schedule your visit and confirm the day before. Your visitor application must be complete and approved by facility staff before you can visit (offenders cannot submit applications, and incomplete ones won't be approved). Each offender may have up to 18 approved visitors total. Visits are normally limited to one per week, lasting up to two hours, with a maximum of three approved visitors per session. If you're 16 or older, attach an approved photo ID to your application. Minors under 16 must include a birth certificate. Expect a strict dress code and entry searches for visitors 16+. Cell phones are treated as contraband and are not allowed. Some control statuses may be limited to non-contact visits by appointment.
Read full guideCommunication
CASWELL Correctional Center (CASWELL CC) offers video visits through the NCDAC video visiting app and related vendor options. Access is limited to people on the incarcerated person's approved visitors list. Phone, tablet messaging, and video services run through third-party vendors, so you'll use their app or website to manage everything. To get started, create an account with the facility's approved communications vendor, sign in to their portal or app, and add funds if required for paid features. From there, you can schedule or start video visits through the vendor platform. Both you and the person in custody typically need approval in the vendor system before video sessions can happen.
Read full guideSending Commissary
Caswell Correctional Center accepts trust account deposits through NCDAC's third-party partners. ViaPath/TouchPay and ConnectNetwork handle online credit or debit card payments. To mail a money order, make it payable to TouchPay, include the required deposit slip, and send it to TouchPay Holdings, LLC PO Box 174, Houston, TX 77001-0174. For cash deposits, visit any Western Union location and use the TRUST payment code NCDAC TRUST. Only approved visitors for that specific offender can make deposits on their behalf. Mailed money orders typically post within ten business days. Double-check vendor instructions and use the offender's full booked name and ID exactly as shown. For deposit help, call ViaPath support at 877-650-4249.
Read full guideCommon Questions
Showing 6 of 9How do I get on the approved visitor list at Caswell CC?
The incarcerated person requests visitor application forms and gives them to people they want to add. Submit a complete application as instructed and wait for facility approval before visiting. Offenders cannot submit applications, and incomplete ones won't be approved. Visitors 16+ must include an approved photo ID; minors must include a birth certificate.
VisitationWhat are Caswell CC’s rules about visit length and scheduling?
All visits are by appointment only. Contact the prison to schedule and confirm the day before. Offenders are normally allowed one visit per week, up to two hours. Ask about any special-status restrictions when you schedule.
VisitationCan I bring a cell phone or other electronics into a visit at Caswell CC?
No. Cell phones are prohibited as contraband in prison facilities. Visitors age 16 and older are subject to a pat/frisk search and an electronic device search before entry.
VisitationDoes CASWELL CC offer video visits?
Yes. CASWELL CC provides video visits through the NCDAC video visiting app and related vendor options.
CommunicationWho can take part in video visits with someone at CASWELL CC?
Only people on the incarcerated person’s approved visitors list can participate in video visits at CASWELL CC.
CommunicationHow do I set up and schedule a video visit at CASWELL CC?
Create an account with the facility's approved communications vendor and sign in through their app or portal. Add funds if required, then follow the vendor's steps to request or schedule a video visit. Both parties typically need approval in the vendor system.
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Did You Know?
CASWELL CC in North Carolina offers both in-person and video visits. NCDAC encourages visitation by family and friends, so you can choose whichever option works best for you.
This guide is compiled from official facility documentation and community feedback. Learn how we verify