How to Schedule Your First In-Person Visit at Caswell Correctional Center
Getting the paperwork and scheduling sorted before you leave home makes your first visit go much smoother. Here's how in-person scheduling works at Caswell Correctional Center—and the entry checks that can derail your visit if you're caught off guard.
Caswell Correctional Center offers two ways to visit: in person or by video. If getting to the facility is tough - whether it's work schedules, childcare, transportation, or distance - video visits are a solid backup. Even if you're planning to visit in person, knowing about video is useful. Some families use it when appointment times don't line up, or just to stay connected between trips.
In-person visits at Caswell CC require an appointment. To schedule one, contact the facility directly - call or email the prison where your loved one is housed and ask to set up a visit. First time? Keep it simple: tell staff you want to schedule your first in-person visit and ask for the next available slot. Once you've got that appointment, treat it as locked in. Showing up without one could mean you won't get in.
Before entering the visiting area, everyone goes through screening at the entrance. You'll pass through a metal detector - think airport-style security.
If you're 16 or older, there's an extra step. You'll get a pat/frisk search plus a scan with an electronic device. Refuse any part of the search and you can be denied entry. Planning ahead - especially knowing what not to bring - takes a lot of the stress out of the process.
Contraband warning: Cell phones are considered contraband, and electronics like smartwatches, cameras, recording devices, and smart/AI glasses aren’t allowed inside. Leave them at home or secured in your vehicle so you don’t get turned away at entry.
Before you can visit, you need approval. Your visitor application must be reviewed and approved by Caswell CC staff - so handle that step before you try to schedule or show up.
Prep Steps
- ✓ Confirm the incarcerated person’s full name and ID number so staff can find the right record when you call or email.
- ✓ Decide whether you’re trying to schedule an in-person appointment or use a video visit instead.
- ✓ Contact the prison (call or email) to schedule your in-person visit appointment.
- ✓ Make sure your completed visitor application has been submitted and approved before you attempt to visit.
What to expect at the door: You’ll need to clear a metal detector, and visitors 16+ should expect a pat/frisk and electronic-device search - so don’t bring prohibited electronics like phones, smartwatches, cameras, recording devices, or smart/AI glasses.
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